Hilton Garden Inn Tbilisi Riverview

Чисто, есть спорт зал с открывающимся окном.

Люблю спать с открытым окном, было шумно, но я предполагала это. Локация для меня была приоритетной.

It was our first visit to Tbilisi, but staying at the Hilton was excellent, the place warm and staff was very friendly. Most of them spoke English. One staff member really stood our his name was Giorgio, he was amazing. So friendly always talking to us and made us feel welcome. Went our of his was to help us find places to visit during our stay. Assisted with our luggage with the utmost respect and friendliness. We will definitely return to Hilton on our next visit to Tbilisi, especially because how we was treated by him.

Tutto

Front desk representatives were rude. I couldn’t reach my guest over the phone, and asked front desk to call on internal phone. Also I told them room number and name&surname of the guest. They were saying they couldn’t give the information about guest to third party. Then they told me they were unable to reach him on the internal phone. Only when the guest checked out I surprisingly found out that nobody has called him. I haven’t experienced such a bad approach from the hotel staff.

Близкое расположение до аэропорта, приятный персонал

В таком ценовом диапазоне есть более качественные отели с уровнем сервиса выше. Такие вещи как отсутствие круглосуточного room service , не работающий ресторан после 21.00 и отсутствие халатов в отеле стоимостью 150 долл за ночь и с мировым именем немного смущает)