Maverick Suites at 89 Marion

Buyer beware: NO on-site staff. No check in desk. Property managed by Maverick Suites. A toll free number to log issues is a 9-5 operation, with an "off-hours concierge" that is a glorified answering service. Good luck getting help in the middle of the night, which we ended up needing.. Maverick and Hotels.com had issues communicating; I never got the code to let myself into the property, then had issues with the code to get into the room. Parking was $50 per night, in an unlit, pot-hole filled back alley. Night 1 went OK. Night 2 was a nightmare. Half the room lost power. It messed up the AC, which dripped incessantly from condensation all night. ALL night long. I called Maverick the next day. They did "make it right" by refunding me a portion of the room on the second night. Definitely an issue for older/less tech-savvy travelers not to have live personnel onsite. Got numerous texts about a car parked in a reserved spot in error. I ran into the car owners as I checked out. Turns out they booked on another platform to include parking, leading us to conclude that Maverick doesn't coordinate well with their hotel booking carriers...YIKES! I would not stay here again.

Good nights sleep, cozy, nice amenities.

Everything was better than expected. Great location, nice comfortable room, and good customer support. I had an unexpected accident in my room and they offered solutions on the phone to overcome the problem that they don't have anybody onsite.

Easy to find and access. Room was clean and tastefully decorated. Bed was comfortable. Only negative is because it’s an older building it has beautiful original wood floors that cream when you walk around. I was woken up several times thru the night from other guests walking on creaky floors.

Nice clean place. Unfort

Brookline is nice. Lots of very annoying miscommunication with this booking but it was nice.

I went to Boston for my graduation at Berklee College of Music and the location was close to everywhere I needed to be. I loved the fact that I could walk to different restaurants and the neighborhood is safe.

The only good thing about this property is their bathroom, which is ample and comfortable to move around and shower. Everything else was a mess. The coffee maker did not work as the plug did not have any electricity and the bedsheets were not changed during our five day stay and there was no signed from them, indicating that they do not change the sheets for an additional cost, no housekeeping! So pretty much everything had an extra cost associated with if I wanted to get more towels, that’s an additional cost, which means that if I pay for the towels, I can take them with me. Being a hotel sort of and paying the amount that we paid for by night, I would have expected to have some quality service included. I would not have picked this property for my vacationing if I’ve would’ve known about those small details, the AC unit wasn’t working when we got in and the lady that took care of my call, said that the technician wasn’t available until the next day, which made me very upset and uncomfortable, knowing that I wasn’t gonna have air conditioner during my first night and besides that the code to open the door did not work and so on and so forth, I mean, there were many issues and they just don’t seem to have the sense of urgency that it requires to manage such a large property and customers. I would definitely won’t recommend this property for a short or long-term stay. By the way, I’m still waiting for someone to get back to me on the request for credit for all the nuisance.

I chose Maverick Suites because I needed a hotel convenient to BU so I could help my daughter move out of her dorm. What a great little apartment! The location (just off of Beacon Street) was charming and very convenient (the Green line is a 5 minute walk) to restaurants and shops. The apartment itself

Clean. Nice space. Easy instructions for entering building and suite.