The Elliott Hotel at Highland Park

This place was abandoned and the contact for the property was a blank voicemail. Never got any sort of response or contact from the property after booking.

The property is now residential. We got there at 10 PM after a long drive and someone lives in the apartment. Total scam! The property manager emailed me that morning with lock codes yet we had to find a hotel at 10 pm at night last minute since we couldn’t stay here!

The door to our "room" was off its hinges and lying in the bedroom, next to a large pile of disassembled bedroom furniture. The"living room" also had a pile of dissassembled furniture & boxes of personal effects, as did the "kitchen." No bedding or linens, no lighting, no electricity! No response from "Luxe PGH" when we tried to contact them, but a tenant in the bldg. told us the unit has been vacated and left like that for 2 months now. It's pretty clear someone "rented" this, then listed it for as a short-term rental, then was evicted by the landlord but IS STILL "RENTING IT AS A SHORT-TERM RENTAL!" TOTAL SCAM, AVOID THIS AT ALL COSTS! Also, a big ZERO score to Hotels.com & Expedia for not having a human contact point to alert them to the situation or help us in any way.

The whole unit is abandoned

This was horrible. Photos weee not like the actual place. Homes in walls. No linens. No doors. Walk into a house and you’re open to all the other units and apartments above. Do not stay here. I wasn’t able to reach the owner. They did not refund me. Had to pay for a last minute hotel instead. SCAM!!!

I was unable to stay at this hotel as there was no front door on my unit.! Unit was dirty and had the appearance of someone living in it Again, there was no front door to the unit. It was wide open!!! I have not been able to get any response I have not received a refund of my prepaid cost. I have sent four messages. The number associated with the hotel does not accept messages. I have reached out to numbers that I’ve been provided with no response. It is my expectation that Expedia will resolve this issue.

Oh man, if I could give this property a 0 star rating I would. My stay was canceled by the property the day I was meant to check in. While I then went to call the number listed a whopping 15 times each and every one going to voicemail I received two text messages asking what I needed, followed by being told to find new accommodations. This location is a scam and should be delisted. Save your time and money.

Lack of adequate bath towles ,ceiling tiles were missing in some spots. Central Air was inoperable. Shower seemed to be missing half of the door. Overall the unit was in subpar condition compared to the cost I incurred.

The host Sofia was very knowledgeable! She knows her stuff!! What I needed, where I had to go, local spots. .. you name it, she new it & more

See the review. Never received check in info on time. Don’t go. Wasn’t refunded. Horrible service . No one answers the hotel phone except some dude in a foreign country who ignored my call and couldn’t locate my reservation.