Excelsis Garden Hotels - Kampala

Location, cleanliness

Breakfast choices restrictive. You either choose option 1 or 2 which has limited options. Staff not flexible even for clients on special diet. As l’m gluten intolerant my only choice was either an omelette or cooked bananas

The garden was very well maintained with a variety of plants selections. The room size are good enough and the washroom was very clean. The staff were very friendly and helpful.

The mattress a little bit hard

The staff were extremely helpful. The best part of the property is the Plantation and trees are well located and maintained.

The bed was a little bit hard.

The Excelsis is one of the best value for money offers in Kampala. The hotel is strategically located near the Northern Bypass, which makes it a practical option if you are traveling towards Jinja or Entebbe and want to avoid the dreadful Kampala traffic. Although small, the hotel has done a great job in fitting a restaurant, a car park, a bar and a nice garden in the inner courtyard. The bar and restaurant do play music during the day, but the hotel is quiet at night. The rooms are comfortable, clean and well-maintained, with spacious bathrooms and a small terrace. The AC works well and the TV has plenty of channels. The staff is professional and attentive, and the food at the restaurant is good.

The fact that the hotel is close to the Northern Bypass can make the facilities a bit noisy during the day, especially when there’s no music playing and you hear the constant background of cars. Windows are not sealed on the top, which lets some noise creep in during the day. The kettle in our room short-circuited when we tried to plug it in. Breakfast could be improved with some fruit selection.

Staff was great! Rooms clean.

good

nothing like that

I had a wonderful stay at Excelsis Garden Hotel. The hotel is very clean, the rooms are comfortable, and everything is well maintained. The staff are extremely friendly, helpful, and always ready to assist with anything you need. One of the best parts of this hotel is its beautiful garden. It truly feels like a peaceful hidden oasis in the middle of the city’s chaos — a perfect place to relax and enjoy the atmosphere. I also had the chance to meet the owner, Mr. Richard, who was very welcoming, kind, and hospitable. His positive attitude and attention to guests really make the experience even better. I highly recommend this hotel to anyone visiting the city. I would definitely stay here again.