A&J Kampot Boutique

The hotel must have been recently built as everything is new. Staff are nice and the hotel location is good - a nice 5 min walk into town from a quieter location.

The pool was nice, even though it was small. Would have been nice to have somewhere to lay out. The effort by the night receptionist was exceptional - trying to solve our air conditioning problems.

The way the accounts department/management handle issues. Our first night we had an issue with the air conditioning unit in room 205, the night receptionist fixed it both times. On the second night – the air conditioning unit had issues again (twice), the night receptionist – couldn’t fix it, we finally asked to move rooms (11pm) and were given a smaller room at first, after several conversations finally given a slightly bigger room that night – Room 201. We were then moved the following morning to room 305 (same size as 205) as 201 was booked. Night three the gas on the air conditioner unit ran out (room 305) again after several conversations at 3am - we got moved to room 201 – obviously they did not want to give us a slightly bigger room, as it was still empty and was lying about the room being booked.

We would stay again. It was clean and in a good spot to walk around.

Hotel tout neuf, propre et confortable, personnel très amical ! Seul petit bémol, pas de double vitrage à ma chambre, le champs du coq au petit matin pas terrible sans boulquiès 😅