Stay Realm Logo

Discover

Hotels

Settings

Currency
Language
Loading...
8.9 / 10 Guest Rating

The Heinsman Guest House

821 Houston St, Chattanooga, US

The Heinsman Guest House - main view

About the Property

Stay in one of 23 guestrooms featuring flat-screen televisions. Complimentary Wi-Fi: Stay connected with our free wireless internet access. Central Location: Within a 5-minute drive of Chattanooga Convention Center and Tennessee Aquarium. Self Parking: Convenient onsite parking available for a fee. Book your stay at The Heinsman Guest House for a memorable Chattanooga experience.

Facilities & Amenities

Front entrance ramp
Free WiFi
Wheelchair accessible
Smoke-free property
Self parking (surcharge)
Coin laundry on site
Upper floors accessible by stairs only
Well-lit path to entrance

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.9
Excellent50 verified reviews

Categories

Cleanliness9.6
Location9.8
Service9.2
Facilities9.0
Value for money8.9
Comfort9.5

Select topics to read reviews

B
Brandon
Verified booking
Standard Room
Stayed in Apr 5, 2025

"Good"

4.0

I have traveled quite a bit and never have I heard of a hostel called a guest house so we were surprised to learn that was what we were getting. The advertising on Expedia never indicated that there would be shared bathroom and showers. We weren’t excited but could roll with it. That was just the beginning. We had a room in the basement which wasn’t convenient to get to with a lot of luggage, then the smell in the basement was horrible. It smelled like cat pee. And the smell was so bad that we took to holding our breath to get to our room. Had our room smelled like that I would have demanded a different room or refund. The bed was a Murphy bed and was so worn out and sagged in the middle that sleep was little and we hurt so bad after two nights that I couldn’t wait to leave. It also comes with a resident dog that barked until late into the night because people were up all through the night. It was incredibly noisy even with ear plugs. All in all it was a very bad stay and one I won’t repeat or recommend to anyone.

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Mar 22, 2025

"Exceptional"

10.0

Simple, comfortable guest house close to downtown. Friendly hosts

Helpful?
E
Eddie
Verified booking
family
Standard Room
Stayed in Mar 22, 2025

"Good"

6.0

We were in a room in the basement. The place was lovely, but the bottom floor smelled vaguely of cat box. Also, we turned the heat on the room all the way down to sleep and still roasted all night. Wasn't a pleasant experience.

Helpful?
L
Lori
Verified booking
Standard Room
Stayed in Mar 17, 2025

"Older Folks should stay away"

4.0

It was... interesting. I didn't realize that this was a true boarding house style hotel/inn. That's my fault and we made do. On a scale of 1-10, with 1 being dirty and 10 being very clean, these were maybe a 4. Didn't care for seeing other people's hair,etc. in sink and toilet. The shower seemed clean enough. The noise level was outrageous as there's a bar very nearby and loud music went on until the wee hours. And I would highly recommend rain gutters - heavy rain overnight and lots of very loud droplets hitting the ground outside the window - sounded like bombs doing off. Hyperbole, I know, but it was VERY LOUD. And the blinds don't shut properly, leaving the room dimly lit from outside lights. The room was clean, so appreciate that. So twenty-somethings would probably enjoy this guest house, but it's not something I would recommend to older folks. And the steps from parking lot are just large stones, 1 of them was loose and my 76-year-old husband almost fell. Not well lit in parking lot either. And it was very difficult following the instructions to where we should park, and in a heavy rainstorm/thunderstorm, that was very stressful.

Helpful?
B
Billie
Verified booking
family
Standard Room
Stayed in Mar 16, 2025

"Exceptional"

10.0

It was our first time staying at an hostel. It wasn't bad at all. It was quite safe and convenient. I will most definitely stay here again.

Helpful?
J
Jennifer
Verified booking
Standard Room
Stayed in Mar 15, 2025

"Great location!"

10.0

The mattress was super comfy, and the room was nicely laid out and very clean. The common areas were also quite clean. Only 2 minor issues--1 of the bathrooms had no toilet paper in it during our 2 nights there, and I wasnt sure who to talk to about it. Also, the bed frame was a metal frame that needed some serious tightening. Other than that, it was a great place to stay! Would definitely stay again!!

Helpful?
P
Paula
Verified booking
family
Standard Room
Stayed in Mar 11, 2025

"Excellent"

8.0

I stayed here for the weekend with boyfriend. It was right in the city, so everything was close and in walking distance. The college is right down the street, and there’s a bar right next door. Would recommend!

Helpful?
M
Mark
Verified booking
Standard Room
Stayed in Mar 3, 2025

"Excellent"

8.0

Overall very good

Helpful?
K
Kiersten
Verified booking
Standard Room
Stayed in Mar 3, 2025

"Great place "

10.0

Was just a quick trip with one night stay but everything was great. Make sure to check your text messages as you arrive because that is where they send all the check in information. They don’t have a formal check in process like hotels do. I would stay here again as it is within walking distance to the Memorial Auditorium and downtown.

Helpful?
C
Chris
Verified booking
Standard Room
Stayed in Mar 2, 2025

"Great Location for an overnight "

10.0

My brother and my we’re in town for a concert at the Walker Theater. This location was perfect. Clean, Convenient, very comfortable. The room was huge with 2 Queen Sized beds. The charm of the place was very pleasant. The price was right and if we travel back for a show we will certainly book this Property. Thank you for a great experience.

Helpful?