Yoo Apartamento

Great place , very clean all good

Nice place

Ocean view

Start w/the good: The location was excellent, the elevators were fast & the fridge & AC were super cold. The wifi worked great and the in-unit laundry was a nice perk (bring your own detergent!). The pool was also nice w/lots of covered spaces & a bar for food & drinks. Now the not so good. The apartment looked great at first glance, but it became obvious it's in need of some updates/repairs. Even when fully closed there was still a gap at the top of the balcony door. The veneer was peeling off the bedroom furniture. The bathroom looked old & one of the sinks didn't drain. Bedroom TV didn't work. We arrived to no toilet paper in 1 bath & half a roll in the other. The house rules provided at check-in state it's intended for "independent" stays (e.g. buy your own TP), but nowhere does it say that in the listing when you book (it actually says TP provided). We were each provided 1 towel for a 3 night stay. Small hotel-type bars of soap were provided, but no soap tray. Kitchen had a small random selection of cookware - not sure a proper meal could have been cooked. They provided individual coffee but no filters for the coffee maker. No hot water. Never responded to our request to fix the TV & sink (but they did drop off toilet paper). The check-in process was also a hassle b/c they didn't send the check-in email until we were on our flight to Panama, which made the process difficult & time consuming once we arrived at the apartments. Just hotel it.

We spent a great time in this apartment. A beautiful ocean view, with a nice terrace. Very good communication with the host. 2 large bedrooms with their own private bathroom. The large bedroom has a beautiful view of the "rambla". In terms of amenities, the apartment is well-equipped and there is plenty of storage. Location wise, the place is perfect, on Balboa. The only downside, I would say, is that some of the furniture is old and damaged, and the host should replace it. It's not a big deal in itself, but it would make for a more comfortable stay.

This apartment was smaller and noisier than other apartments I have rented at Yoo, but otherwise ok.

Excelente gracias

Will stay there again

Wonderful stay, enjoyed the sea view, spacious apartment, good communication, good options nearby, overall wonderful stay.

Yoo Apartments in Panama City left much to be desired during my recent stay. Unfortunately, my experience was marred by a lack of hot water, which persisted throughout my brief visit. Despite informing the front desk upon returning from dinner, the issue remained unresolved by the time I checked out the next morning. The manager’s attempt to address the problem was unconvincing, as he insisted the water was warming up when it clearly wasn’t. This led to a frustrating exchange of him stating it’s warming up, when clearly it wasn’t and ultimately led to no resolution with me continuing check out. When I inquired about a refund, I was directed to Expedia, only to be informed later that my reason for checking out was deemed insufficient for reimbursement because there was always hot water in the apartment. This claim that the issue was resolved shortly after my departure added to the confusion and dissatisfaction. Especially when deemed as a liar. Overall, the communication and customer service at Yoo Apartments were disappointing. The handling of the situation felt dismissive and unhelpful, leaving me with a negative impression. Based on this experience, I cannot recommend Yoo Apartments to others seeking reliable accommodations in Panama City.