Akelarre Ostatuta

Habitacion extrapequeña con un olor horrible a humedad.No te pasan a limpiar la habitacion y el baño pegado a la cama. El armario sin puerta se cae a trozos las baldas y la barra para colgar la ropa se doblaba con el peso. Justo frente a la ventana habia un bar de copas, y hasta que no cerraban era imposible dormir. Se venden como hotel y es una pension de paso. Un sobrecito de champu y gel de ducha para tres noches, y el rollo de papel de baño lo tuve que comprar. Me fui a la segunda noche de estar ahi teniendo pagadas tres noches. Una experiencia horrible.

Alojamiento sucio y el baño no tenía puerta. Toallas solo para una persona y no había secador de pelo ( estaba incluido).

M......

The facilities were much more satisfactory than I expected. I was also satisfied with the elevator, kitchen, and view. However, the bedding smelled like it was not dry and the pillow smelled, so I put on the cover I brought and slept. The pillow cover was fine, but the pillow itself should be washed in hot water or replaced with a new one. Room number 3612

Great place, and great staff

Kleine kamer, centraal gelegen. Badkamer is half open, geen privacy.

Agréable, bien situé, proche du centre-ville. Lits confortables

The confirmation number sent by hotels.com dod not work in the automated checkin machine.

I have no idea why this place has mixed reviews - I thought it was excellent. Location was amazing - right in the town centre - the room was bright and clean and actually really nice- of course there was a buzz and hubbub from the street below but it didn't go in ridiculously late or detract from a good night's sleep, the beds and pillow were comfy, everything was fine. In addition, the hostel has a fast lift, the auto check-in works like a dream; the price was good (around 60€ for 2 pax) and messages were generally answered quickly via the Hotels app. It would perhaps be useful to be told that luggage sent ahead will be left on the 2nd floor terrace near the reception desk - we had a brief panic on arrival, not having had that info, but a WhatsApp message sorted things out within a few minutes. There is a launderette directly opposite the hostel (think it said it closes at 8.30pm).

Take it if it is the last chance to not to sleep on the street. We have heard all the life of the neighbourhood including making pee… some industrial machine sound. Bad sheets had stains. The whole room was not clean. No design…