Mintra Hotel Vientiane

Room was large. Proper fridge, soft comfortable bed. Hot water. Breakfast nice.

Could do with a rain dropper shower head.

the people who do the cleaning are good.

The staff is completely inadequate and incompetent, as well as unnecessarily hostile. As a customer, you're treated like an enemy. I can't explain this. In three months of visiting Indochina, I've never experienced anything like this. I'd rather sleep on the street than return to this hotel. The staff is untrained and poorly managed by the manager. Shameful and squalid behavior. I'll never forget it!!!

I enjoyed how attentive and genuine the staff was. Thank you for the accommodations! I liked the small butterfly pea tea upon checking in. Favorite parts were the lobby, service, and the pool/ roof top view!!

There was a strange hand print on the inside of the door even after wiping it myself. There was also a little bit of water mold (pink and black) around the caulk in the shower. I'm a big smell person and I feel like the smell inside the room was slightly off putting. It could have smelled better inside, and my other family members said the smell intensified after turning on the AC.

Comfortable but room was smaller than pictures suggest

Price

Alles perfekt

Nichts

The staff provided good service, the place was clean, and the location was great, close to tourist attractions and services. There's a swimming pool and fitness center, which might be a bit small, but acceptable. I would definitely stay here again if I'm in Vientiane again.

Room and service