The Residency rooms Liverpool

Was quiet had a lovely sleep

The property location was in a fairly nice town.

The property was not as described in the advert on Booking.com. The photo’s used in the ad are misleading. The studio spaces I booked were not available on arrival - in fact one of the studios was being rented long term to a tenant. The pre-stay information I received was totally incorrect and the key codes provided didn’t work.

I didn't stay there, and I'm trying to contact you and no success. I had to book a hotel to stay in that night.

I wasn't expecting a room that wasn't what was advertised online; there was a musty smell inside, the area was completely strange with a boring view. Disappointed.

Area

The room was tiny and I had problems gaining entry

The Residency rooms look nothing like the photos. The property is grubby smells of stale smoke and the beds are not a double, they’re a 3/4 at best. The kitchen area doesn’t look like it’s cleaned per stay, in the fridge there was out of date products as far as the 22nd March and we stayed on the 10th April. We planned to cook there, however the oven was grimey and didn’t look like it’s been cleaned in years. I appreciate the apartment is cheap but I would expect a level of cleanliness throughout. Soap and water costs nothing! And a good lick of paint would be a good start !

Everything it was unsettling

The location is good

The bed was terribly uncomfortable, the outside area was absolutely filthy. Rubbish everywhere. An open packet of fish that stank? Yeah it wasn't pleasant at all. We ended up staying 1 night and went back home on the Saturday evening with friends

Nothing to like at the alternative room we were given

Smelled like a rancid underground graveyard. Shocking plaace to expect humans to stay in. We left straight away