Relais du Lac Village - Italian Homing

pool

The room was not very clean on arrival. Door on dishwasher were broken. Hinges on fridge were broken. After reporting maintenance replaced the dishwasher on the next day and brought a second fridge that was placed on a small table. In the room were ants all over the floor. Sofa was very unconfortable to sleep. Also the central light in bedroom didn’t work. It was fixed by maintenance after reporting.

The staff was so helpful and guiding, wonderful! Good location!

It was hard to get a hold of a taxi because of that it was a bit away from everything, but no big deal.

Very spacious apartment with a large corner terrace. In a luxury resort. Very clean and convenient facilities. Large supermarket around the corner. , The apartment includes free parking.It's quite in a good location to explore Garda Lake. A car is needed.

The pool was very nice , the appartement was clean and big and the air conditioning was useful as it was quite hot while we were there . Check in / check out is easy although it would be nice for someone to meet you there when you arrive to show you where to bring the waste etc as there was no info folder in the appartement.

The property is aged and is in the middle of an upgrade . This means that it does look half finished and a s a building site in places and the appartement was definitely aged . The ‘kitchen ‘ in a wardrobe is kind of useful but realistically you are not going to be cooking many meals in there as it’s only equipped with the bare minimum of utensils / pots / pans . The WiFi did not work in our appartement . We notified the agency straight away of this - travelling with 2 teenagers and no WiFi is not a great combo - there were lots of promises to get it fixed but nothing ever materialised and the only place it ever worked was in the reception . If you’ve booked the appartement with an agency you have to park on -2 in the carpark but if you come back anytime after 7 then prepare yourself for parking wars … as there’s no lines on the floor and the spaces are very tight you end up fighting for a space as people just dump their cars spread over 2 spaces (see photos) and with no staff in the building to keep an eye on this … floor 1 is for the owners of the appartements so off limits . We ended up using the car park from the supermarket round the corner a few times … Location is not great - if you have transport then you’re ok but if you have no car / bikes then you are walking a long way to Sirmione / Desenzano, restaurants… there is a supermarket around the corner however which is super handy . We put all of this behind us and had a great holiday anyway but this should not be priced at the current rates in the state it’s currently in . It’s under development and that should be reflected in fairer pricing . We’ve stayed in quite a few places around the lake over the years and this was the most expensive vs quality . For the current pricing you should have a finished, well managed accommodation. All in all bit of a dissapointment for us but we made it work .

The location was very central, with a supermarket right behind the complex. We had a car so it was a five minute drive to the lake shore. Pool was super, Beside a road but that didn’t annoy us, and the staff very helpful. We were also in the area for the hail storm on 23rd and we are so thankful the apartment had underground parking - as any vehicle parked on a road was damaged.

Just be aware it is a developing complex and there is some building work going on, but this in no way impacted our holiday - in terms of noise or disruption. The work is nearing completion and will add a number of new apartments with a private poolside veranda.

Former hotel transfered into appartements. No service. Electricity wasn't working we have to open a industral electricity cabinet to do it ourselves. Search for keys reset the electricity. This is something a elektricien needs to do not a tourist. The noise of the street is hard when you sit outsite.

Everything was clean and beautiful

Garage there was construction work. lift was broken and not working. Staff not polite at all

Nice size of the apartment, well equipped for family stay, relaxing atmosphere, lovely pool,

In our apartment broadband signal was very poor, you could just about open emails in certain areas in that apartment (impossible to watch videos/streaming) Tv had only 1 English channel (news channel)

Wasted Money, photos are deceptive don’t be fooled by the pool, Apartment needs Renovating. Cobwebs, awful smelling balcony covered in rust and mould. Had trouble accessing the property, it’s located on a main road with no restaurants or nice scenery for miles! No Taxi’s available meant pulling suitcases in extortionate heat. Really not the holiday we were hoping for :(