Villa Canterbury

No heating

Big and well equipped apartment on the ground floor. It had direct access to a nice semi-private garden from the living room. The beds were comfy and the apartment was super clean.

Everything was good, nothing we didn't like. One thing: It wasn't clear to me if I can park in the parking lot of the building, There was one spot marked with the name of the apartment, but the host didn't respond to my inquiries if I can park there.

Hébergement non conforme à la réservation, la responsable de la société de gestion n'a pas souhaité nous contacter ni procéder au remboursement. Booking et villa canterburry se renvoyant les responsabilités, le client se retrouve avec une perte sèche de plus de 800€ ! Vraiment pas commerçant.. mais la roue tourne ! ...

Aucune prise en considération du problème

The apartment is very comfortable and spacious, as is the bed, and I slept very well during my stay. The living room and kitchen are well-equipped.

Communication with the property is very poor. For the key collection, I was asked to call the property 30 minutes before arrival, and then on the phone I was asked to call again when at the property to be given the code and instructions to get the keys. This information could simply have been sent to me by e-mail, which would have sped things up, especially as they didn't always answer the phone on the first ring. I was asked to check in online, and received a check-in form for another guest, which had their private details already filled in, so not great for data privacy. I was assured that I would receive an invoice for my stay by e-mail, but my messages requesting an invoice have gone unanswered so far.

Comfortable. Secure. Good bus links. Nice to have a patio.

Expensive. Advertised with 3 beds but there were only 2. They dropped an extra bed off though which helped!