Royal Islander Resort La Terrasse

Hôtel au top

La propreté

Staff was friendly and helpful

The staff was excellent. The rooms need to be refreshed, clean but old. Some rooms had a musty smell. The pool lacked attention and the water turned green. There was outside maintenance work ongoing in the pool area with loud motors running on and off during the day. The location is excellent with walking distance to everything in Maho.

Close to beach

We had to cancel this trip of a lifetime for medical reasons and the property management would not respond to any requests for refund. Expedia reached out to them but they would NOT honor any requests for a refund nor our personnel emails requesting same. Very disappointing and sad.

This property is very well situated and the front desk staff and managers such as Nina, numerous female representatives Keleisha, and others were very helpful. My only complaint is that the towel policy between properties should be consolidated, this green and blue towels nonsense would reduce the number of security guards asking if you belong in the property or not. Very off putting. Otherwise, keep doing the great work.

Las instalaciones amplias y cómodas, el jardín y la piscina son hermosos al igual que las vistas desde el balcon

Que la ventana de la habitación da a un pasillo