Private Tahoe Ridge Condos with Corp Rental Car Discount and free Tour Guide App

location is great!! Just wished the units had AC. Even though is located in the mountains it was very hot and hard to cool it down

They cancelled the book one day earlier before the stay, and refuse to refund. Still working on refund through credit card company and Expedia. By far the worst experience ever!

The communication was excellent. The property was one of a kind. I will definitely go back!

Everything was great. Except they double charged my credit card

I booked a package through Expedia including a 2 bedroom lockoff at Tahoe Ridge Resort. When we showed up at the Tahoe Ridge Resort they could not find our reservation. The supervisor, Liz, said if I could screenshot her my Expedia reservation, she would take care of it. They gave us our room and never contacted us again in the three nights we stayed. When I got home I saw that the hotel had charged me $1695 for the stay. This is a charge that I never authorized or signed for, and quite frankly a bogus charge because I had already paid for the reservation through Expedia. I called and got no help over several days. In addition to the charges that were not authorized, the room had a very musty smell, the AC did not work in either bedroom or the main living area, the ceiling fan wobbled and made loud noises, somehow dozens of moths were entering the room nightly, and there were children’s toys in the main living area, which indicated to me that area had not been cleaned. I have never written a negative review because normally I can overlook most inconveniences, but I felt it was my duty to warn other customers that they may be charged twice for their room if they booked through a third-party. I gave the hotel my Expedia confirmation number and they claim they were never able to find it. However, when I called Expedia and gave them the number they pulled it up right away. The hotel staff also made it seem like this is a regular occurance.