SherNest Guest House

The property is in the heart of San Juan, but the gps location is not accurate. We were able to call the owner who gave us actual directions to the property. Once we got there, everything improved. The owner contacted you in advance to confirm your stay, so that was nice. I had previously booked the property, and they cancelled it, and raised the rate. I was in a pinch, so I hesitantly rebooked it at the higher rate. The housekeeper, Ms. Doris, is a gem! She is so responsive, helpful, and a pleasure to be around. The property is clean, fully equipped, but slightly outdated. There was plenty of storage space, and a large kitchen. The bathroom was large with a standup shower, and hot running water. There is a large "smart" TV and Wifi (a little spotty). We used a VPN to get our local channels and apps. We got a complimentary breakfast every morning. It was a fulfilling local breakfast and a great way to start the day. There were no laundry facility on the premises, but they offered to wash and fold our clothes. The property is secured with a locked gate and there was indoor parking. There is an outdoor plunge pool that is also secured and covered, with a nice seating area. You should consider renting a car because public transportation is not that available. There are rideshare apps, private taxis, and delivery drivers, but the location is still in the "cut". However, I would definitely stay there again, and highly recommend it to my friends and family.

We could not have had a better place to stay since we were trying to be close to family but did not know what to expect. Our suite was very clean, but could have used a few things like towel racks, some place to hang clothes in the bathroom while showering, paper towels, and wash clothes. The food was excellent for breakfast. The pool was so awesome with a charming atmosphere. But the staff was the best part. So caring and helpful. Shernette, Russell and Doris over and above our expectation. Thank you.