Suburban Studios Milwaukee Airport

It was clean, not real friendly but that may come down to a cultural thing, no soap, no shampoo, 2 towels on arrival, no ice bucket, only 2 plastic cups. Ice machine plugged in but on off cycle. Had to ask for ice bucket which they gave me a bag, then no ice which they new it was not working...had to request a large towel, hand towel and wash cloth and soap and shampoo. Told no conditioner at all. So take note if you need to condition hair. Cleaning staff was very good and brought me the items I needed and even knocked and asked if I needed towels. Very nice. Beds are not that comfortable but ok and are on metal frames that move and make noise. Pillows are very lumpy and not very comfortable. No coffe pot either. No cooking wear, plates etc... you have to purchase them which is not stated anywhere in booking that I could find. Room was set on 60 degrees when I walked in. Hallways are warm. Felt uncomfortable once in elevator w a guest that was asking if I stayed there and where. Kinda creepy. Room was clean. Large refrigerator is a big plus. TV is a mess to figure out. Gave up. Also the front desk called me at 10:43am on check out asking if I wanted to extend my stay. Never had that before. Left a tip for cleaning staff. I stayed in the Suburban Studios side. Hotel guests were noisy. Can pretty much hear everything.

Reasons for my review: 1. Checking in wasn’t the easiest when the lady at the front desk couldn’t really speak English.. 2. We walk into our room and the couch is dirty with stains on it. 3. Shower floor is dirty as well. Gross. 4. The entire place smells like old pasta water or something. Not pleasant. 5. The ice maker for the hotel is broken.. the entire time. 6. The elevator was SUPER slow and ended up having a “use other elevator on the other side of building” sign on it… like what?! 7. Mirror in the bedroom had something smeared all over it. 8. There was a party happening in the basement of the hotel on Saturday and you could hear it from the second floor.. no noise level was ever controlled. Building seems hollow. 9. Couldn’t sit on the bed to watch tv without the entire bed moving away from the wall. 10. Might as well have not given us pillows; they were so flat they were almost nonexistent. Had to go buy some. 11. One bedside table outlet in the bedroom did not work. The light nor the outlet. 12. No exhaust fan in the bathroom which creates a lot of moisture in there. 13. Cannot even shower without getting the bathroom floor soaking wet since the shower has nothing keeping the water contained. 14. The carbon monoxide detector was removed from the room and just missing. I realize it’s not gas cooking but if it was installed at one point; then it should be present in the hotel rooms. 15. Unsafe feeling at night with those that hangout outside the door..

Good

Had to check in late due to traveling with my husband and toddler. Got in around 1 am to check in. Got to the room across the hotel to have a dirty towel in the shower, a non-connected tv, and a phone in the room with no dial tone. Asked front desk to take care of it, tried asking me if I wanted to change rooms but my toddler was so fussy, I didn’t want us to have to move everything to a different area of the hotel; we had 3 suitcases and a car seat.

Very smokey other than that it was very nice.

The front desk couldn’t get us checked in, even though I paid months in advance, waited in the lobby for 30 minutes missed part of the concert that we drove there for and still never got a resolution finally gave us keys to the room and said his manager will figure it out. I paid $85 for a room through hotels.com and needed to upgrade to a double bed and they wanted to charge me 95 extra dollars. We found bugs on the pillows and they don’t even serve breakfast, the pool was out of service definitely not worth over maybe $70 for one room for one night not worth the price and very sketchy neighborhood.

Room was spotless. Easy check in, quiet comfortable.

Clean and comfortable bed!

It’s not a typical hotel. It’s like an empty apartment. No washcloths, hand towels, cups, ice buckets, notepads etc. Clean room and bedding. Broken shower rod. Smells of weed, boiled broccoli, and mildew. Check in front desk was rude but check out desk was very kind and professional.

The motel was clean and employees were friendly. Our neighbor were a little loud with talking and closing doors loud. We had 2 full beds in the room the one needs to be flipped or replace cause the bed curves down so you feel like your going to roll out of bed