Kimpton Las Mercedes by IHG

Restaurants and hospitality impeccable

The hotel experience was amazing. Beautiful courtyard with complimentary wine in the afternoons and coffee or tea in the mornings. Overall design clean and modern. Within reasonable walking distance to most of the Colonial District.

Excellent hotel very clean and new. We would absolutely return. Great walkable area with many restaurants around.

Surprisingly large, pool area is nice albeit your interrupted by the neighbours shouting from their living rooms 5m opposite, but can't be helped. Just strange to have such a fancy hotel with poor housing opposite. The levels of English within the staff was shockingly poor, especially the check-in staff, for an IHG hotel I can't quite believe it. I had to work in the morning and realised there is no plugs for the desk, what's the point! It was very quiet with few guests but no one went out of there way help, had to chase for service at breakfast and again had issues with English. I speak basic Spanish but a high end hotel should have staff with high levels of English, the Intercontinental certainly does where we normally stay. Won't return, they also have day pass guests who just sit in the pool all day with drinks and put belongings over multiple seats and tables, didn't expect that for this hotel. We won't return as there are many better hotels which are cheaper also.

Beautiful hotel

It’s good hotel

Beautiful Hotel - has lots of history plus now modern. The hotel staff was great and very attentive.

Hotel it self its nice like videos and pictures. But area even though its called : Colonial Area its very bad the surroundings, hotel staff are nice people and willing to help but they need way more training in the hospitality industry since sometimes they seem clueless about a simple request, I definitely regret staying there Vs staying in a well known Hotel Chain in the financial district area, If they rebuild the colonial area it may be a good option but not now.

Kimpton is the best hotel in the zona colonial, rooms are new and modern. Will go there again for sure.

Hotel ubicado en el casco histórico de la ciudad de Santo Domingo por lo que está cerca de todas las atracciones históricas a solo pasos de distancia.