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9 / 10 Guest Rating

Metro Art Hotel

312 Avenida José de Diego, San Juan, San Juan, 00909, San Juan, PR

Metro Art Hotel - main view

About the Property

Discover the vibrant charm of the Metro Art Hotel, nestled in the heart of Santurce, San Juan.

Modern Comforts
Experience relaxation in one of our 52 air-conditioned rooms equipped with minibars and complimentary wireless internet access, ensuring you're connected during your stay.

24-Hour Concierge Services
Our dedicated staff is at your service around the clock, ready to assist with personalized recommendations and luggage storage, making your visit as seamless and carefree as possible.

Prime Location
Ideally situated just moments from popular attractions such as the Museo de Arte de Puerto Rico and stunning beaches, adventure and culture await right at your doorstep.

Embrace a unique stay at Metro Art Hotel – book your room now and let your San Juan journey begin!

Facilities & Amenities

Free WiFi
24-hour front desk
Luggage storage
Concierge service
Wheelchair accessible
Multilingual staff
Smoke-free property

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Dip into one of the 2 hot tubs or enjoy other recreational amenities, which include a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access and concierge services.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

9
Exceptional1156 verified reviews
AI Summary

Guests highly rate the great location and frequently praise the helpful staff.

Categories

Cleanliness8.0
Service9.5
Location9.5
Room Quality9.0
Amenities9.0
Value for Money9.0
Food and Beverage9.0
Overall Experience9.0

Select topics to read reviews

A
ALVAROcoCO
Verified booking
family_with_children
Standard Room
Stayed in Jun 20, 2026

"Confortable"

9.0

Muy buena ubicación, bastante cómoda la habitación y el personal muy amable

No tiene servicio de parqueo

Helpful?
O
ObiegueusUS
Verified booking
solo_traveller
Standard Room
Stayed in Jun 19, 2026

"Exceptional"

10.0
Helpful?
A
ArielviVI
Verified booking
solo_traveller
Standard Room
Stayed in Jun 18, 2026

"Exceptional"

9.0
Helpful?
M
MariausUS
Verified booking
extended_group
Standard Room
Stayed in Jun 18, 2026

"Amazing"

10.0

I loved how clean it was and the room size surprised me it definitely looks smaller in the pictures than in person . I loved the marble in the bathroom along with how comfortable the beds were .

The only down side was there was a water shortage while we were there but it’s common to happen I would just recommend to call before your stay to see if there is water .

Helpful?
N
NancyusUS
Verified booking
couple
Standard Room
Stayed in Jun 18, 2026

"Clean, comfortable beds, spacious room and very nice accommodating staff."

9.0

Although the whole city had no water running they did their very best to accommodate us and I still slept very comfortable and room was spacious and clean. Very nice staff as well.

We weren't able to shower or use toilet much because of the water situation in the city. I won't blame them though. That was out of their control.

Helpful?
C
CamillyusUS
Verified booking
solo_traveller
Standard Room
Stayed in Jun 17, 2026

"Excellent"

8.0
Helpful?
S
ShemuelgyGY
Verified booking
solo_traveller
Standard Room
Stayed in Jun 17, 2026

"Exceptional"

10.0
Helpful?
E
EricausUS
Verified booking
solo_traveller
Standard Room
Stayed in Jun 16, 2026

"Very Good"

7.0
Helpful?
M
MichelleusUS
Verified booking
extended_group
Standard Room
Stayed in Jun 16, 2026

"Excellent"

8.0
Helpful?
M
MarieusUS
Verified booking
solo_traveller
Standard Room
Stayed in Jun 16, 2026

"Ok hotel but no water (sink, shower, toilet) and no help from staff."

4.0

It’s a nice little hotel near the art museum in the middle of Santurce. The jacuzzis/terrace are a great touch and the rooms were nice. It has great potential. Some of the staff members were friendly.

I wanted to like this hotel, but I was only able to enjoy it for the first afternoon. After that, there has been no water in the hotel or in several parts of San Juan for over 4 days, and our entire trip. Of course this is not the fault of the hotel, but the hotel workers promised a water truck would come the next day, then the next day, then they said they won’t have water for another few days. There was no provided updates about the situation, attempt to provide any other source of water, or offer to help in any way. We have had no access to the sinks, toilets, showers, or jacuzzis since the first night. On top of this, our AC unit was leaking heavily and stopped working well, and there was also a huge leak that flooded the lobby. Additionally, I was offered a late checkout at no charge when I arrived but was then told it would be close to $30 for a late check out (only by 2 hours).

Helpful?