Harper Premier Nagoya Batam

The lifts during breakfast hours

Convenient to get around and meet basic cleanliness. Staff is friendly and helpful.

1 of our rooms, the AC has a musty smell when temp is at 23 degree. Pillow can be a bit more firm.

Hotel is clean and very comfortable

Very limited connecting rooms

Breakfast and location meet our expectation, excellent.

Nothing at all.

I like the spacious suite room

The breakfast spread wasn't alot

New

I would like to provide some feedback regarding my stay at room 800 Disturbing Noise at Night There was constant noise coming from the toilet area of the room. Between 11 pm and 12 midnight, I heard repeated loud bangs and knocks on the wall. This continued for quite a while and affected my ability to sleep. I could only fall asleep around 2 am, which impacted my rest and my itinerary the next day. I am unsure whether the sound was caused by plumbing or by noise from neighbouring rooms or just something else but it was extremely disruptive. Air-Conditioning Issues Although the air-conditioning was set at 22°C, the room became stuffy in the middle of the night. The airflow did not seem consistent, making it uncomfortable to sleep. Breakfast Quality The breakfast experience was disappointing. The hot tea had an unusual smell, the food selection was limited, and both the noodles and rice were bland. Overall, the breakfast spread did not meet expectations

Convenient location. Clean rooms & helpful staffs.

All is good.. worth the price.. staff is friendly.. food is awesome..

Only problem is if u using their iron.. no iron board and also cannot keep for next day.. the staff will just go in to ur room and just take.. that i wat i dont like.. enter the room without permission.. need to improve on that to tell us if want to enter..