Harper Premier Nagoya Batam

The room is clean and breakfast had a lot of choices. Sastra was helpful with our luggages.

We stay 3 days 2 nights there, they provide us only 1 keycard. Whenever we request for an extra, they will ask to come again at 9pm but when we return to ask we never get an extra. So whenever my husband need to go down to smoke i need to wait and go down to tap the card for him.

1. Room cleaning service

1. The hot water supply for showers is inconsistent, which can be inconvenient, especially during peak usage times in the morning. 2. The elevator service often requires a long wait, particularly in the mornings when guests are heading for breakfast. 3. The car park security staff could improve their approach to guest interactions to ensure a more welcoming experience.

Nothing

Nothing

Clean rooms and fast check in/out.

Nil

High tech, clean and new hotel

Breakfast food quality can be improved

Nth

Location the best view for breakfast.

Breakfast too crowded