Villa Azure - LH122 By Villas Now Ltd

Location

The location

No maid service during our stay Outside area not cleaned before our arrival Pool heating not switched on and needed cleaning Pool cover in shreds Broken drain cover outside living area Broken wooden cap on rails outside Needs some work to bring it up to a standard that reflects the price Never had to pay for air conditioning ever Informed we had to pay extra for the use of the hot tub days before we flew

The villa is quite spacious and bright, and the veranda was a nice place for outdoor eating and socialising. We very much enjoyed the pool until the heating failed. We also valued the British TV, and enjoyed the pool table and the table soccer. Jayne and the other staff were very responsive indeed. The views of Playa Blanca are good from the rear of the villa.

The property is tired. It requires complete refurbishment to bring it up to a standard commensurate with its cost. The poolside furniture is old and marked and should be replaced. The cabana had tables stacked next to it, which should be removed. In addition we were given limited supplies of refuse bags (1), dishwasher tablets and other necessary items. The dustpan and brush were not usable, nor were the corkscrew and the cafetière. We could not face using the barbecue because of its dirty condition. The Wi-Fi reception in the upstairs bedrooms was intermittent at best. The location is a real weakness. The villa faces a noisy apartment complex, what appeared to be the cleaners’ base/laundry, and a vehicle parking/turning circle, which generated noise outside the front bedroom from early in the morning. It is also closely situated to the local refuse bins. It was not unusual to actually smell the bins while sitting on the veranda or around the pool.

Lovely large villa with plenty of room for all of us

Nothing

Loved the villa especially the outdoor space

Superb villa. Large inside and out. Kitchen utensils totally there. Outside pool, jacuzzi and seating area fantastic.

Nothing. 20 minutes walk to beach / bars/restaurants

We have stayed at another property in this location before, so we were familiar with the complex; the location is ideal for us, the villa is roomy, spacious and clean. Facilities were good, including a fab tv, fusball and pool tables, and lovely sofas.

The final email was never sent from the host, so unfortunately I did have to call on arrival to get the code for the lock box, but this was rectified immediately. We couldn't log into the host's tablet to get the welcome info; I contacted them to let them know but it wasn't rectified. The wifi didn't work upstairs. We were given one set of towels each for the week, but unfortunately the property didn't have one single hook in bathrooms or bedrooms to hang the towels from to dry or store them. The pool water was very murky on arrival, and only improved after the pool was cleaned on day 3 or 4. The kitchen is well appointed but small, with nowhere to store dry food goods. Perhaps a shelf on the wall would suffice.

Very spacious villa. Excellent facilities - large pool, hot tub, TV with full range of channels (including Sky Sports and Movies), nice views and easy access to the town and beaches.

The beds in the downstairs rooms were not up to the standard of the rest of the accommodation. Only a minor problem as the villa overall was excellent.

Amount of space for everyone was great. Lots of storage space for clothes etc. Plenty of cups etc for 5. We already knew the location so ideal. An excellent villa and would recommend.

2 keys would have been good to save using the lock box all the time.

Location was excellent. Property was spotless and pictures are very representative of the property. Facilities are excellent. Bottle of wine, beer and water in fridge a nice touch, but I'd forego some or all of these for the basics outlined below.

Contacted the representative by WhatsApp regarding air-conditioning not working in the bedrooms and a broken child safety gate, no response by the time we left property...disappointing! Skimped on basics, one roll of loo paper in each toilet, one dishwasher and washing machine tablet....for 7 people including 2 children under 4 in the group.