SandCastles # E26

It is right on the beach and in the center of Ocho Rios. The location was great.

this is just an apartment and not a hotel so there is no breakfast or real facilities. it had cockroaches. it was not an ideal place for a family.

the location and staff

only had hot water for one day out of 5

The only negative was the garbage that was piled up in the parking area.The apartment was beautiful and the amenities were great.

Location

No fresh towels

I am so happy I decided to stay here. The apartment was clean and up to date with everything we needed for our comfort, and was affordable. The staff at the property was friendly and helpful. Communication with the host was simple and she actually called to check on us during our stay. The property is located on the main road in Ocho Ríos which is very convenient with a lot of shopping areas and restaurants within walking distance. Easy access to the beach right behind the property. We stayed for 4 days, and during that time housekeeping only came once so they could improve on that. All in all we enjoyed our stay and would definitely recommend.

N/A

Stay should have been longer

Breakfast and location excellent!

The greeter could have had customers service training. Not making excuses that insane; have garbage bags for more than 1 day; when I asked for a broom don’t offered a map as well; shower curtain not hanging in the tub bottom gross; mats in the bathroom and bedroom tile floor; pillows on the couch smells gross; I asked for receipt and still didn’t get one; patio no chairs door handle inside is broken we kept putting it back on; was told it was broken.

it was close to everything

just that the restaurant runs out of food so fast