Luxury Apartment at 20 South suite 108

Clean and luxurious, great staff and communication.

No complain

The apartment was nice and prerty clean, I loved the sleek look of everything

Although everything looked sleek, not everything was comfortable. The furniture looked great and pretty but they were uncomfortable to sit on.. mostly the couch and the bed. The bedroom light was so hard to find amd figure out, we didn't until the second day of our stay. The utensils also need upgrading, the tongs specifically were quite worn down.

The property was convenient to specific locations and the 1bdr was very welcoming, I appreciate the stay so much it was amazing.

The pool water was a bit cold but I figured it was because of the temperature right now.

Everything was as expected except for the drinking glasses..

There was only one drinking glass, no shower gel. Luckily I brought my own..

Clean

Ac wasn’t working

I booked the accommodation 6 months in advance. The host cancelled our booking without notifying me. Two days before our arrival I contacted the property and no response. I contacted again the day before to be told it was cancelled because they had a lot of no shows. They had sent me a message after booking requesting 30% deposit. This was immediately followed by a message to beware of scams. So I didn’t pay. If they wanted to secure the booking they could have arranged for full payment though the booking app. Other hosts did this. They were unnecessarily hostile and defensive. I then had to make other arrangements.