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7.2 / 10 Guest Rating

Casa Adams Torre 13-202 Mayan Lakes Resort

Mayan Resort Road, Playa Encanto, mx

Casa Adams Torre 13-202 Mayan Lakes Resort - main view

About the Property

Luxurious Beachfront Apartment at Casa Adams Torre 13-202 Mayan Lakes Resort

Year-Round Outdoor Pool and Wellness Packages
Indulge in relaxation with our year-round outdoor pool and rejuvenating wellness packages. Unwind under the sun or take a refreshing dip in the pool while enjoying the serene atmosphere of the resort.

Private Beach Area and Public Bath
Experience ultimate luxury with our private beach area and public bath facilities. Immerse yourself in the tranquil waters of the beach or pamper yourself in the rejuvenating public bath for a truly blissful stay.

Family-Friendly Amenities and Garden Retreat
Enjoy a perfect family getaway with our kids' pool and garden retreat. Let your little ones splash around in the kids' pool while you unwind in the peaceful garden, creating unforgettable memories for the whole family.

Book now for an unforgettable beachfront experience at Casa Adams Torre 13-202 Mayan Lakes Resort.

Facilities & Amenities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Heating
Terrace

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

This property does not accommodate bachelor(ette) or similar parties. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

7.2
Very Good3 verified reviews

Categories

Cleanliness9.6
Location9.8
Service9.2
Facilities9.0
Value for money8.9
Comfort9.5

Select topics to read reviews

K
KrystalusUS
Verified booking
family with young children
Standard Room
Stayed in Jun 30, 2025

"Robbed"

1.0

Money went missing from my room and gas from my gas tank in my vehicle. I notified the staff at the Mayan Lakes and Mayan Resort. This condo is 30 minutes from town. No reimbursement for either, no help to get back to town to get gas, nothing. I was on my own. A group of women I met at the resort helped me.

They charge a reasonable cleaning fee but there was hair on the rugs and coffee grounds in the coffee maker. I took photos. After what happened with my money getting stolen and gas taken from my vehicle I didn’t bother with that. The condo is in an abandoned condo complex. There were 3 units being rented out including mine. It was scary. There are two security shacks before the complex. The first is off the highway and doesn’t check reservations. The second leaves the gate open while they sleep. For what we get charged to stay there the security should get paid enough not to steal and the maids enough to clean. The unit is a 5-6 minute drive from the resort which is your only access to the beach. The unit has a smart tv, you can login to your streaming services. My host didn’t know that. The unit does have everything to cook and do laundry. You get access to the Mayan Resort included in your stay. Their staff has crap customer service too. A vendor for the resort parked a truck in front of me, on the beach, for 4 hours…I was the only person there. They could have parked anywhere else. I called the front desk 4 times to tell the vendor to move. They did nothing. You get free valet when you go to the resort. But one of the valet guys was a bit handsy everytime he saw me. It’s unfortunate I had such a rotten experience. Customer service is just really bad there. Considering these condos are associated with the resort I expected much better customer service.

Helpful?
V
VidalusUS
Verified booking
family with young children
Standard Room
Stayed in Mar 31, 2025

"Ok and we check out like Sunday march 30 at 9:46 am"

8.0

Ok

Helpful?
V
VivianausUS
Verified booking
review category business travellers
Standard Room
Stayed in Jul 8, 2024

"Exceptional"

10.0
Helpful?