61 Cocoa Suite

Close to town and supermarkets

The walkway outside the window. Could not open a window at night as windows too big .

Excellent location, just 10mins walk to city centre, car park right outside, apartment was clean and had everything we needed for a comfortable stay, would stay here again and would definitely recommend.

Location

Stuffy and unable to cool. Booked for an important function. Checked hair dryer was listed as a facility but was broken and replacement not possible

Spacious, kitted out really well. Although it was a super hot weekend, there were numerous fans around the apartment which was great!!

N/A

Good location for supermarket and walk to city centre

No plug near a mirror for ladies doing makeup and hair. No welcome pack for our week long stay. ie tea coffee milk. I can understand No welcome pack for 1 or 2 nights but a full week stay it would have been a nice gesture.

Overall, the apartment itself was really awesome, and in a great location - quiet, and only a ten minute walk from the Shambles and most main attractions. There’s also a retail park a five minute walk away which was really handy.

However, when we arrived at the apartment it hadn’t been cleaned at all and it was clear we had just walked into how the last people left it - bed slept in, dirty toilet, no clean towels and everything was clearly used. Thankfully though they sorted it out within the hour, but it wasn’t a great start to our holiday. That night there were several long black hairs found in the bed, which was also off-putting. The next day we were informed that the water was not safe to use (we had obviously already used it the night before, which was worrisome and again made us feel uncomfortable). Granted though, the company did drop off bottled water to us.