Hôtel Club MMV Altitude

de matras van het bed

1. Kamers waar men opgesloten zit en men zich met moeite kan in bewegen, laat staan reiskoffers plaatsen 2. Eten dat niet te doen was, barslecht. 3. Driepersoonskamer en in de locker van de skiruimte slechts plaats voor materiaal van twee personen. 4. Onmogelijk detail te bekomen van de afrekening van consumaties via MMV kaart. Er is geen enkele controle op de aangerekende consumaties mogelijk. Kunnen dus aanrekenen wat ze willen. 5. Afstand naar pistes valt tegen

All inclusive, ski shop on site, ski lockers on site, very nice and dedicated staff, amazing views, spa, shows every night, games, very cosy lobby/bar/shows area

No exactly down the slope, little bit of a walk, but close enough

Good location, comfortable and clean premises, courteous staff

Difficulty reaching property on the phone or by email prior to arrival, inaccurate information in reception’s automated message, property should review this and ensure they give an actual point of contact to guests from the time they book.

We are not visiting for the first time, so we already know what to expect. Since we go there almost every Christmas, it is okay.

From an international perspective, it may not truly be a four-star hotel.

Comfortable room, excellent storage locker/ room for skis. Adequate variety of food. Chef made the effort to check what was gluten-free if he didn't immediately know or was unsure- appreciated.; staff did the same when the chef was not there - also appreciated for making that effort.

Sauna/ spa were not hot; staff advised on day 1 of this and seemed indifferent. On day 5 we checked again and the sauna and spa were still not hot! Seems nothing was done. Spa/hot tub is underwhelmingly small for the size of the cllub. Getting to/from the lifts from this property takes an effort and is not as easy as from their sister property. The quality of the wine - vin ordinaire cask wine - hasn't changed in 20 yrs.