Modern TownHouse - 3 bed 2.5 bath 2 Private Gated Parking

Quiet location, working facilities, accessible parking, no trouble with neighbours

Noisy air extractor in the loft bedroom

Very clean and spacious property. Outstanding customer service.

Nothing

Modern clean and comfy perfect place to relax

It looks good at first glance, but it turned out to be very dirty on closer inspection.

The pillows were heavily stained, the whole house smelled damp, there were multiple cleanliness issues (see photos). We arrived in the middle of the night with a child on the first day and therefore we could not leave the first night but it was very uncomfortable to stay. We left immediately in the morning. When we contacted the property they offered to send a cleaning team, however not a replacement of the pillows and I doubt that would have changed the damp smell. I have cancer and would not be able to risk staying in a damp house, which could be a sign of hidden mould. Additionally, if cleaners would have come to get the clean the property, this would have taken a few hours during which we wouldn’t have been able to use the property and it was Boxing Day. When we asked for a refund or at least a partial refund we received generic replies ending in the property deciding that the conversation was done and never replying again. We had to go to another hotel and spent a lot more money than expected.

Liked location, very quiet.

Kitchen a little dated, utensils a little old, sharp knifes quite blunt

Great place will stay again

na Na

You have full kitchen equipment, this is a very nice big house, it has everything you need for a comfortable vacation for a large family/friends. But one thing really bothered me and it's a pity that it is so, I described the problem in the disadvantages

We stay 5 woman from the same family, in house you have 2 big double beds, but only one blanket! for each double bed. I asked the owner for a additional blanket and received the answer that: The property has sufficient duvets for the amount of beds in the property, and we don’t have any more duvets due to the limit on amount of guests staying. This is really strange and incomprehensible, there are families who sleep under different blankets, you can leave a spare one in the house. I'm really hope that is owner will add the blanked in the house like is exist in another properties that I was till now.