Upstay Luxury Resort Home w Private Pool & Hot Tub

Location , spacious

1- drawer broken on master bedroom 2-chair broken on bottom first bedroom 3- no conferters on any bed when it was really cold temperatures 4- bad pee smell on first floor by the bathroom 5- charge me 500.00 of security deposit have not returned yet after I had booked all with booking. Com 7- street pavers broken it was a liability for the elderly .. thank god it was all ok 8- 250.00 pet deposit on a side as well . 9-Carpet extremely dirty .

Location was great!

Beds were a little too hard

Everything!!

No basement as advertised

The home was very spacious and accommodating for my family.

The fact that you have to pay for heat for the hot tub when you're already paying to rent the property.

The home was very comfortable for me and my guest. We loved being close to stores.

The space of the rooms and comfort very good. Nice jacuzzi and swimming pool and the pool table was great.

I didn’t like that they charged us after we had paid to have the jacuzzi and swimming pool heated, I didn’t know that was extra

The location was good.

My van was confiscated by a local tow from the front yard due to parking in the driveway on the grass. Also, 30 minutes before check in I was told I needed to pay a $500 deposit that could have been paid at the same time when I booked and paid in full. This was very unsettling and frustrating. I was going to pay the deposit with my Amex and was told by the offshore hosting company they didn't accept Amex so I was forced to use my Visa if I wanted to keep my reservation at 15-30 minutes prior to check in. This was very distasteful. To date I still have not received my deposit back and I checked out 11/17/2024.

The house was very spacious , and the location was convenient.

No wash clothes in the house. Only towels and hand towels.