Roma 121 by Wynwood House

Location

Door Person and staff had no idea who was staying in what unit. They had no codes for doors or main entry. The entire building shakes when trucks go by. I was not provided the room with outdoor space as I requested. There were 5 options to select from on the property page and I chose the one with an outdoor space. The company rep on the phone kept saying over and over I was in the right room. When mgmt doesn't admit any fault and wont agree to put you in teh correct unit or reimburse part of your payment, theres alot wrong.

location was great.

wynwood staff confirmed the wrong loft I chose and would not correct, the code for me was the same as the next person as they used the code on the door (security issue). They also confirmed a one night stay that a room was not available causing a chaotic situation. I will never stay in one of their properties again. They also offered no compensation only half explanations and telling me what I did wrong when I specifically chose the loft with outdoor space.

- Modern - Great view - very clean - good location

- light walls/ poor insulation (i could hear the conversations of the people staying next door)

Great sized room Well equipped kitchen Great location

It gets super hot during the day as the sun is on the windows all day - better blackout blinds would be good to have (and some more fans) One of the doormen was a bit too much, and always fishing for tips/ free things from us. (The other doormen were much better)

Incredible location, beautiful property, clean room and bathroom. Well appointed, and spacious. The lobby staff was nice and tried to be helpful. I’d definitely book a room here again.

Check in process sucked. The person at the lobby, though nice, didn’t speak a word of English and had no idea about who to reach out to. Luckily we found someone who was able to translate, and find info to help me get the code to check in.

Location was great

It’s a little noisy