Luxury Room on Park Road Close to University & QMC Hospital

I appreciated the fact that there was a bed and lighting (although the lamp in the room didn’t work). The WiFi worked fine. The lock box access was also okay, although prior to check-in, I had to call the property manager to send the check-in information as, apparently, they couldn’t see my booking initially.

I didn’t appreciate the lack of heating at the property which was only communicated to me at 9:30pm when I couldn’t safely leave the area. There was also a draft coming in from the window which made it extra cold. When I messaged the property manager, he called to say there was nothing that could be done. Thereafter, he didn’t respond to any of my correspondence. I also didn’t appreciate the misrepresentation that there would be a private bathroom only to see a filthy shared bathroom with pubic hair, dirt and mould. The two flights of stairs were also extremely steep (which could be a safety concern for less mobile guests), and there were people coming in and out until after 10pm which was quite disruptive. The floor was dirty in the room and the bed had hairs on it.

Nothing

Bed sqeauks, dirty blankets, things biting me, i was there for about 30 minutes and left went elsewhere.

Notting

The place was felty overall, toilet and kitchen area was disgusting, the bed sheet wasn’t clean and blanket sheets was smelly. I do not recommend this place to anyone.

na

no key in the lockbox for entry - left without accomodation

Nothing

Avoid this place at all costs. It's a dump Also Booking.com said check in from 2 pm,I got there around 2:15 pm,no signs of how to get inside. Called the number and they are like check in is from 3 pm... The cleaner arrived at exactly 3 pm so I was waiting until 3:15 until I actually got into my room. Never again

The location was decent it was cheap and it was a quiet location. Check out was simple enough. Good amount of storage space. The staff member I spoke too did help me check in relatively quickly which was good.

Check in was a nightmare never got given a code to unlock the lockboxes a room hadn’t even been assigned to me by the time I got to the property to check in. The bed was uncomfortable and very creaky the pillows were flat. The description said there would be a tv and private bathroom in my room which was not the case at all. It was extremely cold all night the duvet was super thin. The mirrors were filthy dirty with so many stains on it. No smoke alarms in the room. The bedroom door did not feel that secure at all. The stairs were like a death trap and should have been mentioned in the description did not help that the banisters for the stairs to the attic were painted to the wall so the grip was harder and only one banister to try and get round the corners of all the super steep stairs (not great for someone who may have issues) ended up having to hold onto the wall and ceiling to help me up and down the stairs. I guess you get what you pay for but would expect better.