SetClub Hôtel & Spa

On our first night, shower room water flooded outside the shower room, so we were offered to move to another room. Took us an hour to move our stuff which delayed our dinner. At dinner on our first night (around 9pm), more than half of the tables were vacant. Yet the old waiter of Indian decent remanded for not making reservation, stating that they had served 70 tables but only 10 had made reservations. His official reason that we need to make reservation was because “the kitchen had enough to do”, which makes no sense. It seems they or he does not want more customers! As we left the room late the second morning, we informed the reception to make the room as we passed by on our way to the pool. It was never made up.

Très bon séjour, le personnel est super sympa et serviable. La partie piscine est top, les serveurs sont au petit soin , ambiance agréable et conviviale.

Excellent service from the hotel staff. The rooms are new with comfortable beds, nice rooms. Really enjoyed the stay. The pool area is nice and clean with good space for privacy. The restaurant in the pool area could be better, will not go there for food. The breakfast buffet was very good. However you will be dependent on car to reach the city centre.

Avaliação sincera do Lê Set Hotel Para começar, isso não é um hotel, é um apartamento com serviços de hotelaria. A classificação está incorreta e induz ao erro. Pra quem gosta de esportes é ótimo. O “hotel” não tem uma entrada adequada: o acesso se dá por quadras de tênis e vários corredores até finalmente chegar aos quartos. A limpeza deixa a desejar. O serviço de quarto é ruim. Éramos em 4 pessoas e eles sempre colocavam toalhas pra dois ( issso é, quando colocavam) O quarto é até grande, mas mal distribuído e mal planejado. No banheiro, não há suporte para shampoo nem sabonete, o que é extremamente inconveniente. As fotos no site são enganosas. Mostram a piscina (ok, ela existe) e o interior do quarto (também ok), mas não revelam o acesso confuso e o restante da estrutura simples demais. O café da manhã é fraco, com pouquíssimas opções. Não há alternativas para celíacos nem veganos, o que mostra total falta de preparo para atender públicos com restrições alimentares. Além disso, o local fica a 16 km do centro da cidade, ou seja, longe de tudo. Não há nada por perto que justifique chamá-lo de “bem localizado”.

Fantastic hotel, perfect for sports lovers. Has a multi sport area that kids can use. Amazing pool chick place. The only minus is that the rooms don’t have a mini refrigerator for cooling of own drinks in summer. And not enough drawers for room number 2 in the family suit

It’s a beautiful facility, but if you’re not golfing, playing tennis, or going to the spa, it is a little too far from the City Center in Aix en Provence. The hotel does not offer any shuttle to or from the airport or into the city center, so it’s either Uber or Bolt, which can be pricey if you are staying longer than a few days. Christian was amazing. The biggest complaint I had, was not being able to get anyone on the phone. It was a concern especially for safety reasons. Communication was through email and it was not immediate. Sara at the Spa was also amazing. Wish the hours were longer for the Spa, but understand. All of my tours were based out of the City Center, so in hindsight, I don’t think this was a good choice for me as a solo traveler. Also, the restaurant has a limited menu.

Excellent service, relaxing environment, perfect for golfing and tennis lovers

We stayed in the double bedroom suite, very spacious and clean but there is no proper storage, not a single drawer or cabinet other than at the entry. Small bathroom and the toilet in a separate room with no sink (and far from the bathroom). Not very convenient. The layout of the hotel is pretty strange, as many other guests mentioned. The outdoor pools are great but so so cold. Too bad. The breakfast room is again kind of soulless.. the food was average, good variety. Indoor and spa area very nice. It's great if you play tennis/pickle ball. Overall the place is as many guest described, it has potential to be much better than it is.

L' hotel è senza dubbio eccellente, dotato di ogni sorta di intrattenimento sportivo, ottima piscina, spa, sauna e molto pulito. Purtroppo abbiamo notato particolari che in un **** stelle dovrebbero essere più monitorati. La colazione non l'abbiamo trovata sicuramente all'altezza della categoria, per due volte abbiamo dovuto chiedere gli asciugamani. Eravamo in tre e ne trovavamo per due o per uno. Nulla di sconvolgente, ma per un ****c'è da pensarci. Personale molto cordiale e disponibile.

the staff made the stay perfect for us. everyone is so friendly and accommodating. we felt right at home. the property is beautiful and surrounded by wineries and farms. we will happily return