La Quinta Inn & Suites by Wyndham Memphis I-240

Reservation was canceled without my knowledge despite paying, have a confirmation code and pin, staff was very unaccomidating saying there was nothing they can do. I was 2 hours away from home with a nursing exam at 730AM the next morning.

The room was very spacious and we enjoyed the room in general

The breakfast was great the bed was super comfortable.

No hot tub

The bed was very comfortable and the room was very large, however the layout was odd. Parking was behind a gated, fenced lot.

The room had the oddest layout ever, the sink was next to the door and at least 25 feet from the bathroom. Lighting was very poor, the rack for luggage had no light, had to open the curtains to see. Overpriced!

It was Excellent and clean smell very Good

It was clean

What did not like was when some body try take money out my account try to pay for the room

Nothing!!

This property canceled my reservation because I was not there at 3pm check in time. The attempted to run my bank card twice before I arrived at the property. They did not take ownership of the cancellation but blamed it on booking.com

The front staff were very friendly and helpful.

I stayed for 16 days. I usually stay in the hotels for a couple of weeks. At most hotels, they make your bed every day, and change sheets every 5 days. After 7 days my sheets aren't changed. I asked 4 different people between Saturday and Monday, including the lady that was cleaning my floor, but the bed was never made and the sheets weren't ever changed. I also asked for my floors to be vacuumed a couple of times. It never happened. By the time I left my floor had visible dirt. I change my sheets at home once a week. I asked 4 times, and it never happened. I should only have had to ask once, if at all. And beds should be made on each visit by room staff. My towels were changed, and my garbage emptied, every couple days, but that was it.