Luwandla 12

Best place i ever stayd in Saint Lucia very quiet no load noice .Place is safe.

Host is unrealiable and wanted to scam us on a one night additional stay. When confronted she put the phone down in my Aunts ear. We had to pay additional fees R150 per day for cleaning and the cleaner worked for one hour without cleaning properly. No cold water in first bedroom basin. Very kittle kitchen utensils. We had to buy extras. The unit was very dirty with torn bedding. The hosts sister sent my Aunt disturbing messages so that she blocked them. My Aunt said that they have no integrity and are rubbish. If they are still the hosts we will never stay there again.

The pool was great for the kids. The outside area was nice and clean And

The bunk beds were unstable with no side rails, it posed a danger to the kids. I ended up having to book another accommodation so that no kid would sleep on the top bunk. There is an old machine covered with a dusty cloth, only God knows why it is kept there because it is broken. Bed linen had dog fur. The place was just unpleasant. I was disappointed as I have never booked such a place in St Lucia

THAT THERE WAS ENOUGH BEDS FOR MY WHOLE FAMILY

THE WARM WATER IN THE KITCHEN SINK DID NOT WORK

The location was good, close to town and convenient to what we came for

That we had to pay for cleaning the place after we leave, yet no1 came to clean while we were there. Having an inverter but it does not work so we are in darkness with just 1 light for the entire house. The house advertised as a private pool, however the pool was far from the house in someone else's yard and it was sooo small, could not accommodate our group

The key for the front gate broke off in the lock. The key was given to us bent by the host. The locksmith told us that the gate had already been giving them multiple problems in the past. The host expects us to pay R480 for the call-out for the locksmith even though its their fault. After we had completed our stay she informs us that we were supposed to push the gate and then turn the key. That is unacceptable as the gate was already faulty and should have been fixed before our arrival. We were sent the invoice for the callout and on it states "Guests must push gate forward and then turn key , this is a slam lock and must be pushed forward to turn the key". We were never told this neither were any sigh/warning on the gate stating this. The freezer doesn't work and goes off on its own. If it was only going off during loadshedding it wouldn't have been an issue. We had 11kgs of bait which was almost R800 that we couldn't use or take the remainder back home because it had gone off and turned mushy. We were not informed before arriving that there is no water when there is loadshedding. This makes having a bath and washing dishes very difficult. This was a fishing trip so the mornings and nights we were on the beach. Some of the first things you want to do after going back to the chalet is to have a shower and eat. We were told there is an inverter we can use but does not work we informed the host twice about this but nothing was done There are not 2 sets of bunk beds in 1 room as shown on booking.com. 1 set of bunk beds are in the lounge. The air-conditioner in the bedroom with 2 single beds does not work. There is a small portable fan but it's doesn't help. The pool is a very small communal pool so either try find a time that the pool is empty or be prepared to stay in more or less the same spot when there's other guests in the pool. Dont bother trying to watch TV as the TV is old and needs to be replaced.