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6 / 10 Guest Rating

Hotel O Storytel

Lot 3.15, 3rd Floor, Star City North Complex, Jalan Asia City, Central Business District, Kota Kinabalu, Sabah, Kota Kinabalu, my

Hotel O Storytel - main view

About the Property

Convenient Location
Explore nearby attractions such as Oceanus Waterfront Mall and Gaya Street with ease.

Modern Amenities
Enjoy free WiFi, flat-screen TVs, and air conditioning in every room for a comfortable stay.

Exceptional Service
Take advantage of the 24-hour front desk for tour arrangements and attentive service throughout your stay.

Book now for an unforgettable experience at Storytel Kota Kinabalu!

Facilities & Amenities

Television in common areas
Front desk (limited hours)
Express check-in
Free wired internet
Offsite parking discounted rates available
Internet access
Housekeeping on request
Offsite parking discounted rates available
Parking
Non-smoking rooms

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Currently, we accept only Vaccinated guests into our property. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

6
Good186 verified reviews
AI Summary

Guests highly rate the top location and frequently praise the easy parking.

Categories

Cleanliness4.0
Service7.5
Location8.0
Room Quality5.0
Amenities6.5
Value for Money5.0
Food and Beverage6.0
Overall Experience6.0

Select topics to read reviews

A
abd malikmyMY
Verified booking
solo_traveller
Standard Room
Stayed in Jun 14, 2026

"Exceptional"

9.0

Baik

Helpful?
M
mohd roohaizardmyMY
Verified booking
solo_traveller
Standard Room
Stayed in Apr 14, 2026

"Good"

5.0
Helpful?
K
KISNURUBPANmyMY
Verified booking
couple
Standard Room
Stayed in Mar 27, 2026

"A very disappointing stay with misleading photos, poor service, and a frustrating booking experience"

1.0

Nothing

Everything about this place was disappointing. The building where the hotel is located feels unsafe and poorly maintained, almost like a forbidden or abandoned place. The actual condition is completely different from the pictures shown online. The service was very poor, and the receptionist was not friendly or helpful at all. To make things worse, cancellation is not straightforward since the property is managed by OYO and booked through Booking.com, which makes the process frustrating. Overall, I strongly do not recommend booking this property. Save your time, money, and peace of mind by choosing somewhere else.

Helpful?
L
LimyMY
Verified booking
family_with_children
Standard Room
Stayed in Mar 24, 2026

"Good"

3.0

房间OK....

冷气不冷。。。。。。

Helpful?
H
HasniarmyMY
Verified booking
couple
Standard Room
Stayed in Jan 19, 2026

"Good"

4.0
Helpful?
M
Mohamad Faiz AdzhamyMY
Verified booking
solo_traveller
Standard Room
Stayed in Dec 2, 2025

"Exceptional"

10.0
Helpful?
H
HasniarmyMY
Verified booking
couple
Standard Room
Stayed in Nov 5, 2025

"Good"

6.0
Helpful?
M
MagesdeDE
Verified booking
couple
Standard Room
Stayed in Sep 14, 2025

"Hat für den Preis gereicht weil wir nicht lang da waren. Für Leute die den Parkhaus-Charme mögen und nichts dagegen habe"

4.0

Top Lage im Parkhaus 👍🏻 Kakerlaken-Spray vorhanden

Kakerlaken im Zimmer, Personal hat nichts dazu gesagt

Helpful?
T
TynimyMY
Verified booking
family_with_children
Standard Room
Stayed in Sep 6, 2025

"treasure hunting"

8.0

near the city. easy parking. either you park inside the building or outside. here a tips for you. parking not free. a lot cheaper when you park 7am till 11pm. the price will became expensive from 12am till 6am.

a bit difficult to find where is the customer service or reception. unless you use car and go to parking lot inside the building it will directly goes to reception on level 3.

Helpful?
K
Kok OnmyMY
Verified booking
solo_traveller
Standard Room
Stayed in Aug 19, 2025

"HORRIBLE, NEVER COMING BACK"

1.0

Room had smell, no window but this was never made clear BEFORE booking. Location difficult to find, hidden inside shopping mall and felt dodgy. Call the number given but never answered. Finally "another hotel" texted me to inform about check in BUT refused to pick up the phone when I needed help finding the hotel! (But said she worked for ANOTHER hotel) There was NO STAFF at all at the reception of this hotel so there was NO way to complain or ask for help or change the room or bedsheet etc! Felt totally left alone and worried about safety. I would only pay RM20 for such a room but was charged RM80 per night. HORRIBLE experience

More realistic description

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