7.8 / 10 Guest Rating

Hotel Castillo Del Mar - 5 Th Ave

Name: Hotel Castillo Del Mar - 5 Th Ave
Address: Calle 26 Norte ESQUINA 5TA AVENIDA, Playa del Carmen, mx
Rating: 7.8

Calle 26 Norte ESQUINA 5TA AVENIDA, Playa del Carmen, mx

About the Property

Luxurious Accommodations
Hotel Castillo Del Mar - 5 Th Ave offers 5-star luxury in the heart of Playa del Carmen. Each air-conditioned room is equipped with free WiFi, a flat-screen TV, and a private bathroom. Some rooms even feature a balcony for stunning views.

Prime Location
Situated just minutes away from Playacar Beach, ADO International Bus Station, and Playa del Carmen Maritime Terminal, our hotel is the perfect base for exploring the area. With Playa del Carmen Beach and the city centre within walking distance, guests can easily immerse themselves in the vibrant surroundings.

Exceptional Service
Our dedicated staff at Hotel Castillo Del Mar - 5 Th Ave is committed to ensuring guests have a memorable stay. From providing local area information to offering assistance at the reception, we strive to make your experience seamless and enjoyable.

Experience luxury and convenience at Hotel Castillo Del Mar - 5 Th Ave. Book now for an unforgettable stay in Playa del Carmen!

Facilities & Amenities

WiFi available

Free WiFi

Non-smoking rooms

Air conditioning

24-hour front desk

Terrace

Family rooms

Express check-in/check-out

Tour desk

Non-smoking throughout

Important Information

Check-in & Out

Check-in

Check-out12:00 PM

Property Notes

A deposit may be required at the property.

Check Room Availability

Check-in

Check-out

Guests

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

7.8

Very Good44 verified reviews

AI Summary

Guests highly rate the great location for exploring and frequently praise the room cleanliness in general.

Select topics to read reviews

Y

Yanis

FR

Verified booking

couple

Standard Room

Stayed in Jan 19, 2026

"Good"

Good

5.0

Helpful?

S

Sheila

CA

Verified booking

couple

Standard Room

Stayed in Jan 4, 2026

"Do not stay here"

Good

1.0

How this is a 7.7 I will never know! The photos are not of the property, no pool, no lobby, the entrance doesn’t exist! Pros: clean, friendly, good location Cons: no hot water! For the 5 days we were there. No room cleaning, no toilet paper. Pictures not accurate. Paid for a suite, did not get that room and had to ask, still did not get the room we paid for. Not recommended!

Photos inaccurate, room not even close to the discription. ZERO hot water

Helpful?

R

Ryszard

PL

Verified booking

couple

Standard Room

Stayed in Jan 3, 2026

"COLD WATER ONLY. LOUDEST PLACE IN PDC"

Good

1.0

Pokój

-Brak ciepłej wody -Nieszczelne okna -Najgłośniejsze miejsce w PDC -Wejście przerażające -Opryskliwa właścicielka

Helpful?

G

giovanni

IT

Verified booking

couple

Standard Room

Stayed in Jan 1, 2026

"Exceptional"

Exceptional

10.0

Helpful?

G

Gabriele

IT

Verified booking

extended_group

Standard Room

Stayed in Dec 29, 2025

"Exceptional"

Exceptional

9.0

Posizione perfetta per esplorare e muoversi a Playa del Carmen

Helpful?

M

Majito27

UY

Verified booking

solo_traveller

Standard Room

Stayed in Dec 5, 2025

"Good"

Good

5.0

No habia agua caliente pedí en múltiples oportunidades que lo arreglaran y no lo hicieron

Un desastre no habia agua caliente

Helpful?

E

Erendira

MX

Verified booking

couple

Standard Room

Stayed in Nov 26, 2025

"Exceptional"

Exceptional

9.0

Helpful?

O

Omar

AR

Verified booking

couple

Standard Room

Stayed in Nov 5, 2025

"Excellent"

Excellent

8.0

Helpful?

M

Mirella

IT

Verified booking

couple

Standard Room

Stayed in Sep 10, 2025

"Good"

Good

5.0

La posizione

Diciamo pure che non è un hotel a 5 stelle, forse e a malapena raggiunge le 2 stelle! Reception fatiscente, è stato difficile riuscire a trovarlo, dal momento che l'insegna vista su Booking non esiste!

Helpful?

I

Inbal

IL

Verified booking

solo_traveller

Standard Room

Stayed in Aug 17, 2025

"Good"

Good

2.0

מיקום מצויין חדר נקי

רועש מאוד בעיה באינטרנט כל הזמן הטלוויה אין רשת המקרר לא מחובר לחשמל, ביקשתי מס פעמים ולא באו לתקן לא קיבלתי מפתח לכספת זה לא נראה כמו בתמונות מחיר לא שווה

Helpful?

1

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3 4 5

Discover

Settings

Hotel Castillo Del Mar - 5 Th Ave

About the Property

Facilities & Amenities

Important Information

Check-in & Out

Property Notes

Check Room Availability

No rooms available

Guest Reviews

Categories

Select topics to read reviews

"Good"

"Do not stay here"

"COLD WATER ONLY. LOUDEST PLACE IN PDC"

"Exceptional"

"Exceptional"

"Good"

"Exceptional"

"Excellent"

"Good"

"Good"