Cozy Studio at Horizon 101

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Plenty of cockroaches

Disorganized, Dirty, and Stressful Stay – Would Not Recommend We booked a stay for 8 nights at Horizon 101 starting July 19. What was supposed to be a smooth trip turned into a series of inconveniences, miscommunication, and poor maintenance. Here’s everything that went wrong: 1. Check-in disaster. We clearly stated on Booking.com that we’d arrive around 11PM–12AM. When we got there, no one was available to check us in. The building’s front desk had to call the host’s staff. Eventually, someone picked up—but we were told the room we booked was already given to someone else. Apparently, they thought we had already checked in. Total nonsense. They scrambled for a solution and gave us a temporary room from another unit owner for the first night, because the people in our actual room were still there. We were too exhausted to argue. That temporary room was just okay. It had slippers and toiletries, but the aircon barely worked and the room was uncomfortably hot. Still, we let it pass. 2. Wrong room (again) the next day. The next day, staff said our room was ready. We allowed them to move our stuff while we went on with our itinerary. When we returned, they told us to go to room 45O, and that the door was unlocked with the key inside. But when we got there, someone else was already occupying that room—with loud music on and the door locked. We called again, and they admitted they gave us the wrong unit number. The actual room was on 35I. Luckily, our things were there and intact. But at this point, it was just ridiculous how uncoordinated everything was. 3. Filthy, cramped, and poorly maintained room. The actual unit where we stayed for the rest of the trip was nothing like the pictures. - The room was much smaller than advertised. - Cockroaches everywhere—in the bathroom, kitchen, and near the bed. - The toilet backflowed dirty water into the floor when flushed. - The bathroom smelled awful.

Disorganized, Dirty, and Stressful Stay – Would Not Recommend We booked a stay for 8 nights at Horizon 101 starting July 19. What was supposed to be a smooth trip turned into a series of inconveniences, miscommunication, and poor maintenance. Here’s everything that went wrong: 1. Check-in disaster. We clearly stated on Booking.com that we’d arrive around 11PM–12AM. When we got there, no one was available to check us in. The building’s front desk had to call the host’s staff. Eventually, someone picked up—but we were told the room we booked was already given to someone else. Apparently, they thought we had already checked in. Total nonsense. They scrambled for a solution and gave us a temporary room from another unit owner for the first night, because the people in our actual room were still there. We were too exhausted to argue. That temporary room was just okay. It had slippers and toiletries, but the aircon barely worked and the room was uncomfortably hot. Still, we let it pass. 2. Wrong room (again) the next day. The next day, staff said our room was ready. We allowed them to move our stuff while we went on with our itinerary. When we returned, they told us to go to room 45O, and that the door was unlocked with the key inside. But when we got there, someone else was already occupying that room—with loud music on and the door locked. We called again, and they admitted they gave us the wrong unit number. The actual room was on 35I. Luckily, our things were there and intact. But at this point, it was just ridiculous how uncoordinated everything was. 3. Filthy, cramped, and poorly maintained room. The actual unit where we stayed for the rest of the trip was nothing like the pictures. - The room was much smaller than advertised. - Cockroaches everywhere—in the bathroom, kitchen, and near the bed. - The toilet backflowed dirty water into the floor when flushed. - The bathroom smelled awful.

Location is ideal. Easy check in and check out

There are cracks on the ceiling that might fall on the people sleeping below and broken floor tile can be a trip hazard for unsuspecting guest. And crawling cockroaches in the kitchenette

please save money and go somewhere else. there is no point in booking this place. i was already in the horizon three times, and i don't mind if i see one cockroach.... but this condo went far beyond my worst experiences: there were cockroaches everywhere, in the kitchen, in the bathroom, in the bed (see picture of a few i have killed) i had to leave and book a better hotel, i am not joking. i tried to contact the owner through booking com and with the provided number, he never answered. really -- STAY AWAY FROM THIS PLACE!! btw there was no toilet paper and no soap, i had to buy it myself.

The service was very good with great ease to check in.

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