Host & Stay - The Chimneys

House was very clean & spacious. Location was perfect.

The windows were dirty, especially the lounge which were really bad. Frying pans were awful & need replacing. No trays for oven. Not much space in kitchen cupboards for food. Parking was a very short space for a big car.

Cosy, well equipped holiday home. World’s most comfortable sofa, according to my husband! ( I can’t comment on it because he was stretched out on it all the time!) Great kitchen. Parking on site a bonus.

The very high bed, though it was comfortable once we managed to clamber in. The lack of any bedside table for, eg a drink, proved problematic because of the bed height.

Spacious property in excellent location.

NOT dog friendly, dog “tolerant” at best. Be aware dogs are not permitted upstairs in the property (not easy when open plan staircase!) - not informed of this until after booking, by which time it’s too late to cancel. You pay a £250 damage deposit (of which £10 is retained as an admin fee). You pay a £95 cleaning(!) fee. We found - Previous guests dirty towels hanging behind doors. One supposedly clean folded towel dirty and stained. On stripping beds on departure - disgusting brown stain on mattress protector. Downstairs loo does not flush properly (reported by a previous guest months ago). Router and connections lying on floor in a jumble of cables. Cream carpet badly stained, and, on vacuuming prior to departure found we filled an entire dust canister! Considering we were out all day, I hardly think we created that amount of dirt. On our return home we highlighted the issues we had found only to be told that unless the admin company were notified DURING our stay, no action/compensation offered. Such a shame as with proper management this could be an excellent property. As it is, we’d recommend you avoid!

Location, very well equipped kitchen, warm, parking spot guaranteed, close to town and beach, quiet

Bed with two mattresses and no bedside chair or table

Location was very good. House clean & tidy & In a good location

No freezer at the property (for ice in drinks) only a large fridge. Cooker hood quite large & two of us banged our heads on it a couple of times; once quite badly

Lovely clean house in an excellent location. The kitchen was well stocked with utensils. The beds were very comfy. Very spacious house.

I had to ring Host and Stay on our journey to the house, as they hadn't sent me the code to access the keys to the property .

the location was excellent. The provision of a washing machine and dryer were excellent, a real asset at this time of year.The provision of coffee, milk and sugar was also kind.

It was not possible to use the bed in the main bedroom due to it being too high which meant that we had to use the smaller bed in the second bedroom. The bathroom was lacking a waste bin so it was necessary to purchase waste bags to use. It was disappointing that there were stains on the footstool in the lounge and the ceiling on the staircase was marked with dirty handprints (this was reported to H&S}.