Two Bedroom - Palms - Richmond Estate - 15mins Ocho Rios

I like the pool

I have to wait more than 2 hours to get in when I arrive my name wasn’t at the security the ac is not working

The pool

The house wanted to clean the tv don’t work the ac don’t work it’s very uncomfortable there the fans want to clean and they are slow

We like the entire trip

The bathroom facilities was broken Living room needs a bigger television Living room needs Ac

Location is great not too far from beaches and attractions

Property not clean, dirty worktops, air con not working in one bedroom, broken kitchen cupboard door, dirty cutlery, . No correspondence from the owner regarding this.

Great location. Decent stay. Location and neighborhood was great.

Limited hot water, Air-condition in Master bedroom needs cleaning, pillows were stained.

The location was perfect with beautiful landscape. the amenities were good in the sense that the furniture was nice, kitchen utensils were provided, the living room and dining area were lovely. The security was on point and property manager was engaging and helpful through, offering other options and solutions. The property was clean and tidy.

The swimming pool was not working, so for the majority of the stay we had no access to a pool. The washing machine didn’t work properly and the drier not at all. One of the beds was extremely squeaky, every time you moved and there were ants in the kitchen.

I love the location and security of the villa

No pool !!!!!that not the villa fault The heat in the living room and kitchen was very bad, and my kids could not watch the television because of the heat they had to remain in the bedroom. Just a suggestion put back the televisions in the bedrooms because of the heat In the living room. There is no mesh for the kitchen window, which would be a great help to open to let fresh air in. There were a lot of wasps outside, this particular window, which is not your fault. The fan in the main bedroom is not working. That needs to be looked at because i could have turned off the AC and used the fan in the night. The bed in the second bedroom is broken please have a look and the dining chairs are all shakey. There were 3 people on the booking we only received 2 towels. I have stayed with Marsha about 4 times, including now, so I know the quality of her villa is always good. I was only disappointed by these few points.

The house was really comfortable and the resodential area great with a really nice pool

The address changed in the last minute and we were located on other part of the residential complex. We receive the house number just a few minutes before arrival. For peopñe coming from abroad with some roamimg issues that was a little bit uncomftable