12 Valley Lodge

Nice location if you like a rural stay, dog friendly, access to a half decent gym and pub, and lovely to have a drink and biscuits as a gift on arrival.

The primary issue was the rudeness of the hosts. Swimming facilities were not available for our visit, so I politely requested that the cost of the stay be re-evaluated slightly to reflect this, considering the pool was our primary motivation for choosing this site as travelling with children. We were then ignored for the duration of the stay, receiving only 'yes' 'no' messages in response to any further concerns (e.g. water and heating issues). This has still yet to be addressed. Otherwise, beds were very uncomfortable - one double half repaired with MDF due to being broken and the mattresses were very soft and springy so difficult if sharing. There did not appear to be recycling or compost facilities either which was a big shame in this day and age. I also had a couple of flea bites by the end of this stay, though of course cannot confirm whether this is from the accommodation or our day trips but I think it is worth you knowing (saying here as assuming any further direct messages will continue go ignored).

So much better than booking a hotel room. Lovely touch with proseco and chocolates.

Cold air from vent on ceiling top of stairs. Unfortunately the pool was unavailable. Small point, expected a shower gel so had to nip out in the morning to pick some up.

Location was fab, with family in Tavistock

The hot water was not enough for a family of 7 people, all having showers

The balcony felt like you were in the trees. It’s out of season so the site was quiet, lovely to see the cows in the field opposite in the morning. Great that there was a pub on the site. Cosy house with living area upstairs which was a nice change. Very comfortable and we have looked at booking again in the summer as my parents live in Tavistock.

Had issues with hot water, on first day, 3 of us wanted a shower/bath but there wasn’t enough hot water.

Amazing house with all facilities in place. Welcome pack make different enjoy The swimming pool Amazing aswell

Respect for pets welcome but sofas needed TLC

Milk and as bottle of wine left in the fridge for our arrival. Tea, coffee, sugar, etc. left at the property. Super clean, roomy, great location, both indoor and outdoor and central for visiting Cornwall - Excellent.

Not a thing it was all excellent - well done.

The place is really beautiful, cozy, and in a wonderful location. We had a great time spending our holidays here.

The cleanliness could be improved — some areas were not very well cleaned, and there were some dirty dishes stored away