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6.7 / 10 Guest Rating

Mercure Ax Les Thermes

6 chemin de la condamine, Ax-les-Thermes, 9110, Ax-les-Thermes, FR

Mercure Ax Les Thermes - main view

About the Property

Relax at the Full-Service Spa
Indulge in a rejuvenating experience at the hotel's full-service spa to unwind and recharge during your stay.

Complimentary Amenities
Enjoy complimentary wireless internet access and a communal living room, perfect for connecting with other guests or relaxing with a good book.

Dining and Socializing Options
Savor a delicious meal at the on-site restaurant, then join fellow travelers at the daily complimentary reception or chill out at one of the 2 bars/lounges for a refreshing drink.

At Mercure Ax Les Thermes (Ouverture Avril 2025), the ultimate retreat awaits. Book now for a memorable stay!

Facilities & Amenities

Full-service spa
Free WiFi
24-hour front desk
Garden
Luggage storage
Wheelchair accessible
Outdoor pool - seasonal
Elevator
Breakfast available (surcharge)
Multilingual staff

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation. The seasonal pool will be open from July to August. Pool access available from 7:00 AM to 9:00 PM.Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Check Room Availability

1 night · 2 adults

Available Rooms

Family Room, Multiple Beds - Photo 1
Family Room, Multiple Beds - Photo 2
Family Room, Multiple Beds - Photo 3
Family Room, Multiple Beds - Photo 4
Family Room, Multiple Beds - Photo 5
1/5

Family Room, Multiple Beds

1 Double Bed and 2 Twin Beds291 sq feet Layout - Separate officeInternet - Free WiFi 25+ Mbps Entertainment - 20-inch flat-screen TV with satellite channelsFood & Drink - Electric kettle, minibar (fees may apply), and free tea bags/instant coffeeSleep - Bed sheets Bathroom - Private bathroom, shower, towels, and shampooPractical - Safe and wardrobe or closet; cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningNeed to Know - Housekeeping on request, toothbrush and toothpaste not availableNon-Smoking

27 m2
Sleeps 4
1 Double bed (131-150 cm wide)
2 Twin bed (90-99 cm wide)
Amenities
MinibarShowerSafety deposit boxAir conditioningPrivate bathroomHeating

Classic Family Room - a double bed and a trundle bed for two people

Non-refundable
Room Only
20% OFF$230.78

$184.62

Includes taxes & fees

Classic Family Room - a double bed and a trundle bed for two people

Non-refundable
Breakfast Included
20% OFF$284.94

$227.95

Includes taxes & fees
Family Room, Multiple Beds, Mountain View - Photo 1

Family Room, Multiple Beds, Mountain View

36 Double Beds and 2 Twin BedsSoundproofed roomLayout - Separate officeInternet - Free WiFi 25+ Mbps Entertainment - 20-inch flat-screen TV with satellite channelsFood & Drink - Electric kettle, minibar (fees may apply), and free tea bags/instant coffeeSleep - Bed sheets Bathroom - Shower, towels, and shampooPractical - Safe and wardrobe or closetComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningNeed to Know - Housekeeping on request, toothbrush and toothpaste not availableNon-Smoking

Sleeps 4
36 Double bed (131-150 cm wide)
2 Twin bed (90-99 cm wide)
Amenities
MinibarShowerSafety deposit boxAir conditioningHeatingSatellite channels

Privilege Family Room, double bed, pull-out bed for 2 people, balcony with mountain view

Non-refundable
Room Only
20% OFF$312.03

$249.62

Includes taxes & fees

Privilege Family Room, double bed, pull-out bed for 2 people, balcony with mountain view

Non-refundable
Breakfast Included
20% OFF$366.21

$292.97

Includes taxes & fees
Deluxe Room, Multiple Beds, Terrace, Mountain View - Photo 1

Deluxe Room, Multiple Beds, Terrace, Mountain View

1 Double Bed and 1 Twin BedSoundproofed roomLayout - Separate officeInternet - Free WiFi 25+ Mbps Entertainment - 20-inch flat-screen TV with satellite channelsFood & Drink - Electric kettle, minibar (fees may apply), and free tea bags/instant coffeeSleep - Bed sheets Bathroom - Shower, towels, and shampooPractical - Safe and wardrobe or closetComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningNeed to Know - Housekeeping on request, toothbrush and toothpaste not availableNon-Smoking

Sleeps 4
1 Double bed (131-150 cm wide)
1 Twin bed (90-99 cm wide)
Amenities
MinibarShowerSafety deposit boxAir conditioningHeatingSatellite channels

Deluxe Family Room, large terrace with mountain view

Non-refundable
Room Only
20% OFF$339.13

$271.3

Includes taxes & fees

Deluxe Family Room, large terrace with mountain view

Non-refundable
Breakfast Included
20% OFF$393.29

$314.63

Includes taxes & fees
Room, 1 Double Bed, Accessible - Photo 1

Room, 1 Double Bed, Accessible

1 Double BedSoundproofed roomLayout - Separate officeInternet - Free WiFi 25+ Mbps Entertainment - 20-inch flat-screen TV with satellite channelsFood & Drink - Electric kettle, minibar (fees may apply), and free tea bags/instant coffeeSleep - Bed sheets Bathroom - Shower, towels, and shampooPractical - Safe and wardrobe or closetComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningNeed to Know - Housekeeping on request, toothbrush and toothpaste not availableNon-Smoking

Sleeps 2
1 Double bed (131-150 cm wide)
Amenities
MinibarShowerSafety deposit boxAir conditioningHeatingSatellite channels

Spacious double room adapted for people with re duced mobility

Non-refundable
Room Only
20% OFF$244.3

$195.44

Includes taxes & fees

Spacious double room adapted for people with re duced mobility

Non-refundable
Breakfast Included
20% OFF$298.49

$238.79

Includes taxes & fees

Guest Reviews

6.7
Good9 verified reviews
AI Summary

Guests highly rate the comfortable stay and frequently praise the professional staff.

Categories

Cleanliness4.4
Service8.4
Location8.4
Room Quality6.9
Amenities6.4
Value for Money5.9
Food and Beverage6.4
Overall Experience6.9

Select topics to read reviews

J
Jean-Michel
Verified booking
Standard Room
Stayed in Nov 13, 2025

"Exceptional"

10.0

Hôtel totalement incroyable Le confort est tel qu’en l’on se sent à la maison Personnel très agréable et professionnel Chambres spacieuses, matelas très épais, bref on a du mal. A sortir

Helpful?
D
Dan
Verified booking
Standard Room
Stayed in Oct 16, 2025

"Exceptional"

10.0

Excellente expérience

Helpful?
S
Sylvain
Verified booking
Standard Room
Stayed in Oct 8, 2025

"Exceptional"

10.0

thaks

Helpful?
J
Jan
Verified booking
Standard Room
Stayed in Sep 10, 2025

"Godt sted "

10.0

Efter en lang og turbulent rejse med tog var det en god oplevelse at være gæst på det hotel

Helpful?
D
David
Verified booking
Standard Room
Stayed in Sep 9, 2025

"Exceptional"

10.0

Magnifique hôtel Pour le petit déjeuner je suis un peu déçu par rapport à l’hôtel

Helpful?
L
laurent
Verified booking
Standard Room
Stayed in Sep 7, 2025

"Magnifique hôtel "

10.0

Hotel en surplomb d'Ax avec vue sur la montagne et les arbres. Chambre spacieuse tres joliment décorée et d un grand confort. Piscine superbe dans un décor naturel. Un superbe lieu. Nous y reviendrons.

Helpful?
L
Laurent
Verified booking
Standard Room
Stayed in Sep 6, 2025

"Exceptional"

10.0

Hôtel magnifique chambre excellente je le recommande pour un séjour long

Helpful?
P
Patrick
Verified booking
Standard Room
Stayed in Aug 11, 2025

"Décevant"

4.0

Habitués aux Mercure Hotels, au regard du prix payé et malgré le côté neuf de de denier (ouvert en juin) nous avons été déçu par la présence de trop de matériaux de chantier, des travaux non finis, une insonorisation déplorable (c'est comme si nous regardions la TV dans notre chambre), la VMC non fonctionnelle, le téléphone non fonctionnel. De plus les tarifs du SPA (soins du corps son prohibitifs (plus de 300 € pour 1 heure de massage en couple) en comparaison à d'autres SPA d'hôtel Mercure. Bref ouvrir pour la saison c'est bien pour le business, mais quand on paye 100% du prix, on s'attends à 100% des services et du cadre de l'hôtel.C'est pour nous une grosse déception.

Helpful?
K
Kim
Verified booking
Standard Room
Stayed in Aug 7, 2025

"OK hotel til en enkelt nat. "

6.0

God og hjælpsom reception. Fin parkering i aflåst garage for 12 EUR. Desværre var der gæster med en hund ovenpå vores værelse som er meget lydt. Sengen er lidt smal. Vi kan godt anbefale værelset til en enkelt overnatning.

Helpful?