Muscatel Spring Burn - 100 Mts from Mall Road

Location is very good just beside keventes. Bed warms are plus point.

They should provide nexflix and prime subscription on tv and give strong wifi

Room was ok with view of k1, the staff were excellent, Prashanti the receptionist went out of her way to help us. Any issues were dealt with immediately, Saroj too was there helping and fixing issues. Thank you Prashanti.

The only issue was the hot water didn't stay warm enough to shower. We mentioned this and I'm sure it will be fixed.

All,saroj is very helpful.

Stay and facilities at hotel was good... Staff very prompt to attend our needs... Saroj and Vinod both helped us have a great stay!!

Breakfast should be complementary!!

We got a decent room in the first floor. Rooms at lower floor (especially next to reception) should be avoided. We asked for a second blanket and got one. Staff was friendly and supportive.

Bathroom is not heated and very cold in the morning (November). One of the heated blankets was broken and not replaced. Inquired price for taxi service was ridiculously high. I was reminded on whatsapp to do my review for about 100 times.

Amazing Hotel and Unexpectable Experience in the entire Darjeeling ♥️ I must recommend this Hotel Near to Mall, Restaurant and everything perfect. SERVICE IS TOO GOOD 👍 The hotel room was Clean and Comfortable with amenities. All the hotel staffs are really helpful.🙏 Thank you Each and everyone :- Property Manager Housekeeping staff F/B Steward and the most Especially thank you The receptionist Prashanti and Saroj..You guys are really helpful ,friendly and Welcoming & made our stay pleasant and enjoyable. Because of you two our stay made a best memories at Muscatel Springburn. Carry on guys I will surely visit again 💌 Thank you Regards.

Helpful service, staff polite and always willing to help.

No lunch and dinner options from hotel. The price of breakfast being charged and the options available do not make it value for money.

The location is excellent, very near the happening Mall Road, walkable distance to many eateries. The staff were very helpful, courteous and approachable - specially the young lady at the reception and the young gentleman,Saroj.