The Melina - Pool & Skyview Bar 5min to Beach

nothing

Our experience in this apartment was a complete disaster. Upon arrival, we found the place extremely dirty: – Hair on/in the sheets and towels – Bugs crawling in the kitchen – Suspicious stains on the toilet – Dust everywhere, making the air hard to breathe – No hot water in the shower – Power cuts every 15 minutes As an asthmatic, I spent a horrible night struggling to breathe in this filthy, unhealthy environment. We had to leave the next day and urgently find another place at our own expense. Regarding the host, it was just as bad. After we reported these issues, she told us she would refund us for the unused nights but never did. She replies one out of a hundred times, with endless waiting times and no clear confirmation. The refund process is still ongoing with zero progress, despite repeated follow-ups. Even Booking customer service cannot reach her, proving her complete lack of seriousness. This apartment should not even be listed on Booking, let alone in a “luxury residence.” No hygiene, no service, no respect for guests. If you care about your health, comfort, and money, avoid this place at all costs. Photos attached as proof.

Lush apartment complex with nice pools and gardens.

The location is not close enough to downtown or to the beach to be able to walk. You need either a vehicle or to rent an ATV or a bike. The roads are not paved and in poor condition so be mindful of that if you choose to ride a bike. We got an ATV for the duration of our stay and were able to get to downtown or the beach in about 10 minutes. The problems we encountered were all with the owner of our rental unit. She was very responsive during the booking process but once we got there and ran into some issues she basically completely ignored us and stopped responding to our messages. Upon arrival we realized that the place hadn't been fully cleaned: hair in the shower, very dirty floors throughout. Then we noticed that the safe didn't work. She had also messaged us to let us know that the TV remote was missing and she didn't know if she could send us another one on time ( not a big deal, we weren't there to watch TV anyway) but the most frustrating part was when we realized our cooktop didn't work either. We had already gone to the supermarket to get groceries which we now couldn't use except for a few items we heated up in the microwave. That is when she stopped responding to our request for help with the issue and ignored us for the rest of our stay. I wouldn't recommend booking this unit as its owner is not reliable.

The pools were really nice and relaxing - the location was nice