唐橋門脇町11-8, Kyoto, jp
Luxurious Accommodation
Convenient Location
Privacy and Comfort
To experience luxury, convenience, and privacy in Kyoto, book your stay at -鳴間の宿 Narumanoyado- Kyoto Aquarium-MUS.
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Guests highly rate the and frequently praise the .
TR
JP１つもない
ゴキブリが出るし不潔
USNothing
My family and I had a deeply unsatisfactory experience with our recent stay. Upon arrival, we encountered a two-hour delay due to difficulties operating the lock, and we had significant trouble contacting property management for assistance. Inside the house, we found dead bugs and, most concerningly, exposed mold in various areas, particularly the bathroom and shower. The pervasive mold odor made breathing difficult for my family. We attempted to contact both property management and Booking.com on multiple occasions to address these issues, but we have not received a response in the ten days since our stay. This lack of communication is extremely disappointing, especially from Booking.com. Due to this unacceptable experience, my family and I will not be booking through Booking.com again, and we will be sharing our experience with friends and family.
US
NZ