Q 1-5Pax Cozy Home 3Bed Trefoil Setia Alam Wifi&TV

Location

Cleaniness

Puas hati dan anak2 gembira

No comment

Overall it was a decent stay. The property was neatly cleaned beforehand, love the decors. Towels, bed covers, and duvets smelled really nice. There were bowls and mugs plus cutlery. We did not cook but saw a microwave and induction stove available which was super helpful. My son enjoyed the swing chair probably a little too much that he cried when we left. Now he is expecting us to install the swing chair at home.

The biggest issue was to contact the owner/operator. Spent around 15 minutes trying to find the the lockers to pick up the keys. The “travel agency counter” landmark mentioned was inside the building. Owner/operator did not pick up my call, and no attempt to check on customer afterwards. Definitely have cockroaches problem. Many were seen running around. There were dead baby roaches in the kitchen drawers. The sink smelled a bit. The shower water hits too hard on the skin.

The shower at bathroom did’t function well

Everything

Nothing

Clean and comfy. Close to Setia City Mall. Convenient store and laundry available downstairs.

Location is superb.Instruction how to check in is superb.

Overall is worth the money. Need to improve a little bit more on cleanliness - present of baby lipas . A hose tap is leaking