Bluebirds Cottage - Light & Airy 2 Bed in Bourton!

Very pleased, great location, clean, enclosed garden for dogs, well equipped kitchen.

Sofa small and not comfy.

It was very clean and had everything you needed

Very convenient, off -road parking , lovely walk into centre of Bourton -on-the -Water. Comfortable beds . Warm & cosy. Enclosed garden .

A rail on the wall going up the stairs would be useful.

The proximity to Bourton on the Water and lots of other attractions (and a superb Co-op and gym around the corner.) The cleanliness of the accommodation. The parking. The dog-friendliness of the accommodation-the enclosed garden was great. The bed was very comfortable. The friendliness of the customer communication/care whilst at the accommodation (although there wasn't much that could be done to help). The facilities in the accommodation (cooking equipment, washing machine etc). It was very well-equipped.

The main issues: The £75 charge requested the day before travelling for bringing our dog (on top of the previous £25 additional cleaning charge requested straight after making the booking.) After these costs, it was £500 for 2 nights which wasn't what I had originally signed up to. It would also have been nice to have some milk on arrival and any indication of a personal touch. We had to find the nearest shop before unpacking to have a much needed cup of tea! Minor annoyances: We had problems with the TV initially but somehow it started working... The router for the Internet was buried under cleaning products in the cupboard under the stairs which we had to ring the emergency number to get the code for. The door keypad was also very sensitive and difficult to see in the dark, so I thought I had got locked out after too many failed attempts. The tap on the bath didn't work properly and I wasn't sure the plug did either so had to have a shower. There was only one very thin tea towel available. There just seemed to be a lack of a personal touch.... Almost as if the only person who sees the accommodation is the cleaner.

The property was clean and a good distance from burton on the water. It only took 5-10 minutes to walk in the centre so location was good.

Whilst the property was clean and airy, the tv only had bbc1 so if you wanted to watch tv had to sign into apps. The sofa was also very uncomfortable and hard, if the owners invested in a cosier/softer sofa it would have been much more comfortable. I have a bad back and coccyx so I had to sit on a pillow and blanket to try and make the seating less painful. Shame because the bed was very comfy but I couldn’t watch tv from there.

Enclosed garden for dogs Good location Parking Clean

Given 2 door codes and had to ring on arrival to get access. Shower not working properly and running hot and cold all the time,which has been reported before from previous reviews. Sofa /sofa bed really uncomfortable also has been reported before in . Very high charge for pets.The highest I have ever paid.