The Signature G16 - Lux 2 Bedroom Aprt in De Waterkant

The location

Housekeeping and the toilet in the main bedroom

Beautiful apartment.

It smelt terrible, air was full of cigarettes and weed, think it’s trapped in the furniture fabric or ventilation. For the 4 nights we stayed there, no cleaner came once. The management is not responsive. We reported the smell as soon as we arrived but we didn’t get a reply until a couple hours later, after numerous unanswered calls and texts. If there is a problem, I should not have to be constantly following up for a resolution to be found. The smell issue was not resolved and no real attempt was made to do anything about it.

The apartment is quite beautiful

I love the apartment it self but I didn’t like the staff

Clearer concise instruction on key collection and opening the box for the key and more prompt response when questions are asked.