402 The Flamingo, luxury Living

Location is convenient and closer to various entertainment places

Wifi not working and the place not cleaned properly before arrival. The windows were dirty. Late check in and early check out. Less communication from Management.

The accommodation was good ,although a but congested.

Check in time is really late 3pm. The staff were not well versed with the accomdation location ,gave the the address they insisted on a room number, I woukd expect them to know the property location better than a visitor. Spent 15 to 20 mins trying to find the room numbet.

The location

Heater was once again not working even after I put a request before I checked In to ensure it is. Cape Town is cold and rainy at present. Maintenance is pathetic. Agent I dealt with was defensive and instead of fixing the problem did nothing about it and spoke very rudely on the day I checked out because I complained. Pathetic behavior. I decided to give the hotel a second chance because the location is excellent and the price not bad. Surely the same issue could not be repeated that was not the case. NEVER WILL I EVER STAY HERE AGAIN