Americana

All needed amenities, pictures matched the actual location

All was great

This place was very clean and close to downtown gatlinburg. Dominos was 1.4 miles for easy delivery. The most stocked kitchen I have ever seen in a cabin or house for rent.

It was clean and well decorated

Outside could of been attended to more

Nice clean close to attractions

Honestly everything was really nice.

Just wish the view was better.

Very nice cabin! Clean and well kept.

The views were blocked by overgrown tree branches, otherwise nothing really to not like.

The cabin itself is very cute and quaint. It is however much smaller than the photos make it appear. Beds were super comfortable! Loved the jet tub in the upstairs bedroom, pool table, and hot tub.

In a word - management. We traveled with pets, therefore, expected to pay the $90.20 pet fee as listed in the comments section for this listing. When we arrived, we immediately noticed that the fireplace wasn’t working. I messaged management who said they’d send out maintenance to repair it. They asked if we had pets at the property. I answered yes. At that point they informed me that evidently I hadn’t paid the pet fee, which I was happy to take care of. They then asked how many pets we had. I answered 2, to which they said I would need to pay double the pet fee. The info for the listing is very deceitful as it implies the pet fee is a total of $90.20, not $90.20 PER pet. I expressed my dissatisfaction with this lack of communication and was spoken to condescendingly and threatened with my booking being cancelled while we were staying there. Now back to the fire place issue - they didn’t come out to fix it until the day after I reported it. I received a message while we were in town that it had been repaired. when we returned home we were disappointed to see that it was still NOT working. I tried messaging management and calling only to be met with a message at 6:00pm that I was calling outside business issues. My messages were not returned till late afternoon the following day. Maintenance did finally arrive later to fix it. Alarmingly enough, once it was “fixed” the entire cabin wreaked of gas. This was very concerning. Ultimately we were only able to enjoy the fireplace for 1 out of 3 of our nights there, dealt with a strong gas odor, and paid twice what we anticipated in pet fees. Additionally, when we arrived we immediately noticed a pile of dirt and dog kibble in the kitchen, and body hair in the shower. Unfortunately a cute cabin isn’t worth the trouble of negative interactions with management, as it caused quite a bit of stress on what was supposed to be a relaxing vacation.