Highfield & Haven : Highfield Arizona:- 8 Berth

Location was great nice to be able to sit outside

The fact that the caravan had not been cleaned the carpets and kitchen floor had not be cleaned at all food down the side of the fridge and the caravan was covered in ants

Location

Paying an additional bond

I liked the location not too far away from beach but far enough to be quiet and the local supermarkets quiet close aswell, the caravan was quiet and cosy.

There didnt seem to be central heating, but the fire in the living room was the only warmth through out the caravan, although it spt.tovbe cold on evening the fire was lower than usual the caravan owners came out as soon as they could to resolve the matter

Nothing !

Arrived after 6 pm couldn't get through the barrier that I wasn't told about,and Then had trouble finding the keys.Onve I did (with help from people in the Caravan next door) lucky they were there! The Electricity wasn't turned on Struggled to find the fuse box in the dark,once I'd sorted that out found out the Gas wasn't turned on either,had to turn on the Big gas bottle on the outside and then light the Boiler myself ( which is not ideal if you don't know or trust it to be Safe. Also before all this hassle I'd Phoned the owner for advice but he didn't bother ringing me back! Hallway light didn't work either the Gas Cookers burner keep switching off on its own and it was freezing! Also there's a Notice outside Ever Caravan to tell people if you see Anyone Parking on the Grass outside there Caravan to report them so they can fine you £100 and you'll get £10 Free Electricity for reporting them ! Also there's absolutely nothing to do there! NEVER AGAIN.

Easy to find, very clear instructions to find the accommodation.

Last minute change of van but clear communication and replacement found where hosts were able to meet our needs.

Not far from centre

Not very clean. Cold (didn’t want to put heater on as it didn’t seem safe). Beds very uncomfortable.

Not cleaned before arrival, had to clean ourselves, before unpacking, but hosts were very helpful and answered our complaints very quickly.