Cityscape View 2BR in Uptown BGC w 200mbps WiFi

The unit smells and looks clean, its proximity to BGC top spots and to Landers, restaus, malls, etc. The premium feeling of the place.

Door locks are not working; no soap dish in the shower, flush is not working in the master’s bedroom

Location

None

Its location, very accessible. The reception area smells so nice, staff are very friendly and helpful.

The host is difficult to contact, doesn’t reply to your messages.

The unit, location and staff

The lift

BEWARE OF THIS HOST! I am fnally writing a review SPECIFICALLY FOR THE HOST. There is nothing for me to write about this unit. Why? Because the host claimed that "the unit you booked something came up and cannot accept accommodations suddenly." THOSE WERE THE HOST'S EXACT WORDS A DAY BEFORE THE CHECK-IN DATE. How could it not accept accommodations when it was available during the time of booking?! Liar. It took forever for him to respond to my questions, some were completely ignored and unanswered. I told him I wouldn't accept a replacement; I knew there was something suspicious about the sudden "unavailability" of the unit that was actually booked and paid for. I asked him to cancel the booking and asked for a refund. (I couldn't simply cancel it on my end because it was already within the cancellation period.) Again, he ignored me. He offered to switch to another unit, and then another. He knew the reservation was for my elderly parents and sister; he knew I didn't want them to be stressed; he knew we were in a "tight situation." And he took advantage of that information. He said the replacement unit was an upgrade. IT WAS NOT. I saw the unit when I did a video call with my mom. He gave them a unit that did not look 5500Php per night. Unit looked more like 2800-3500Php, comparing it to units I've seen on this site and other booking sites around that price range. My sisters who visited my parents also noticed that the place looked "cheap." What's even more shady is when I asked for  the link of the place so I could book an additional night because my mom had YAG treatment and needed rest, he ignored me again. I can only assume that he didn't want me to know the real price of the place. Instead, he brazenly asked for exactly 5500Php in cash! The audacity!

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this host is unreliable we booked on the property last January 16 ,for Feb 2 to Feb 6 ,they send us the confirmation and pin number ,Feb 1 no instruction on how we access the property do we call the host several times with no answer so we call booking.com and they will contact the host they will e mail the instruction the next day before 9 am,Feb 2 host message us that our reservation is canceled without any reason

The location was excellent.

The unit that was promised was not the one we occupied. We were transferred to 3 different units, and one of the unit we stayed on was too many mosquitoes we have to bear for 4 days. So much inconvenience and finally the last unit they gave us is more decent but still not the unit i booked on few months before. Hope this wont happen again in the future.

None

Never book this property. It is also reserved in AIRBNB. I once book to one of their properties but it was given to their client in AIRBNB. So I was forced to move to another property and waited almost three hours. It ruined my staycation and paid higher cost from my previous reservation. The property owner violates my privacy by sending your information to the third party. The owner is also very good in threatening you by kicking you out.